SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

SolarNow is a distribution and finance company that sells high quality solar product and appliances to households and businesses in Uganda. The company started in 2011 and has since opened 36 branches throughout Uganda, employs around 250 people. Expansion into other countries is planned for 2016.

• Responsible for sales, installation & client relationships


• The Client Service Officer will market for Solar Now products through generating quality leads by contacting potential buyers of solar systems and fill in the lead form.


• Lead Conversation: Follow-up on Branch leads (after 1 week) & HQ leads (within 24 hours, from Incoming Media; references, no depositors, rejections and others). Note comments in SAS for easy follow up.


• Client follow-up: Contact existing clients and offer/get: Replacements; Upgrades; Referrals.


• Assessment: Fill in the application form and terms, make quotations and decide on payment terms with the client


• The Client Service Officer will assess credit applicants


• Receive systems and other products for the branch from Logistics


• Carry out installations following proper Solar Now procedures


• Offer timely support to the Service team in preventing and solving cases.  

• The applicants for the 15 Client Service Officer jobs must hold Degrees in Marketing OR electrical engineering OR equivalent


• Technical (solar) experience is an advantage (technical diploma holders are encouraged to apply)


• Growth opportunities to Branch Team Leader positions possible for high performers


• Suitable candidates must speak the native language in the specified region


• Be ready to live and work in the region (Please check top of advert for duty station)  

A fit with SolarNow values

• Keen attention to detail


• Good communication and reporting skills 


• Able to work with minimum supervision


• Good team player

Job Terms and Conditions: SolarNow offers industry standard remuneration and other benefits (health insurance, lunch, etc.).

About US:
MTN-Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.

Job Summary: The General Manager IT Service Delivery & Enterprise will maintain and manage all system and application operations for information Systems Group (IS) and ensure that adequate capacity, system availability and excellent user support is provided for multiple MTN Operations within a Shared Services environment. The incumbent will also be responsible for applications maintained in the respective MTN Operations.

Key Duties and Responsibilities:
Develop the strategy for the service delivery and enterprise applications division in line with global best practice in order to ensure that the organization is viable both internally and externally and as a social and financial entity.
Provide leadership and management with the visibility; control and decision support required to understand and manage the service delivery and enterprise application function; as well as provide the team with the expertise to build their capabilities in order to drive effectiveness and efficiencies within the team.
Prepare the annual service delivery and enterprise application work plan and ensure the effective execution thereof in order to ensure the business objectives are achieved.
The incumbent will establish alignment with MTN OPCO objectives in order to effectively drive the overall business and group objectives.
Establish and monitor performance benchmarks for service delivery and enterprise applications in order to ensure ongoing effectiveness of the division.
Prepare; monitor and control the annual departmental budget to ensure expenditure is in line with the business plan.
Manage and maintain service levels for assigned areas.
Manage the general health of the live service required to meet business requirements.
Ensure capacity planning data provision for service.
Manage the implementation of and adherence to security standards (set by architecture and planning).
Oversee and manage the maintenance of applications availability; reliability; maintainability; serviceability and continuity requirements against the cost justified service and operating level agreements for the service.
Optimise the service where required.
Benchmark the performance of the various services rendered.
Work closely with stakeholders to ensure satisfaction with IT service delivery and managing new initiatives.
Leading the IT team in daily operational activities and achieving departmental and individual goals.
Actively supporting supplier and vendor management.
Performing full risk management and mitigation activities on all IT projects and operational systems.
In charge of reviewing technology effectiveness in the business.
Implementing information security policies and procedures to minimize risk to data.
Creating and maintaining best practice system management policies and procedures to keep all systems in the best health possible.
Implementing reliable update policies to ensure proper up keep of system updates.

Qualifications, Skills and Experience:
The applicant must possess a Computing/Information Systems Degree or its equivalent. A Master’s Degree in Business Administration/Management is desirable.
At least five to eight years’ experience which includes at least 3 years of relevant technical IT experience in Telecom and applications support and technology delivery must as well have experience at a managerial level.
Four years of IT maintenance experience and managing a competitive multivendor environment is desirable.
In addition the candidate must have good business continuity skills, Business risk management, must have trained in COBIT, GSM, IS Security, ITIL, PMBOK/Prince II.
Solid experience and exposure in applications support and maintenance is desirable.
Able to work under pressure
Excellent interpersonal skills
Good analytical skills
Be Assertive
Keen attention to detail
Must be Customer focused
Must be good at decision making
Good influencing skills
Good planning and organizing skills

NB: Please note that presentation of false academic documents and certification will lead to criminal prosecution.

How to Apply:
All suitably qualified and interested candidates should send their applications with detailed CVs, salary history and benefit package, copies of certificates (originals are to be presented at the interview) and names and addresses of three referees to the Human Resources Manager IT Shared Services, MTN- Uganda, P.O. Box 24624, Kampala, Uganda or hand deliver to at MTN Plot 77, Yusuf Lule Road Reception Desk.

Deadline: 29th July, 2016 by 5:00pm

About FCA:
Finn Church Aid is Finland’s biggest development co-operation organisation and the second biggest organisation in Finland working in humanitarian aid. Finn Church Aid is a member of the ACT Alliance (ACT), an alliance of faith-based development and humanitarian aid organisations forming one of the world’s largest aid organisations. Finn Church Aid is committed to continue working until people in need of assistance can make their own living and fulfil their basic needs. Finn Church Aid also campaigns for dignity and justice.

Job Summary: The Program Support Assistant will support the Program team (Development and Humanitarian operations) to effectively achieve departmental goals and deliver on its outputs and work plan for Uganda.

Key Duties and Responsibilities:
Offer technical support to the FCA Uganda Program in consultation with the Program and Humanitarian Coordinators
Assist the Program and Humanitarian Coordinators in compilation of reports and other publications for the Country Office;
Stay abreast of the country program and ensure that activities are implemented as per the set Calendar;
The incumbent will support the Program and Humanitarian Coordinators in documentation – including M&E, report writing and proposals development
Regularly review partner reports in consultation with Program Coordinator and give necessary and timely feedback.
Assist in scheduling appointments for field travels for visitors and supervisors, coordinate with field staff and partners and ensure that key schedules are well organized and coordinated.
Offer support in collecting data from partner organizations for monitoring and evaluation purposes, and entering such data in respective formats;
Support program team and other management level staff as may be requested from time to time.

Qualifications, Skills and Experience:
The applicant should hold a Bachelor’s degree in, Project Planning and Management, Development Studies, Social Work and Social Administration, Business Administration, Social Sciences and any other related discipline.
Post Graduate Diploma in Monitoring and Evaluation or related field is an added advantage.
At least five years’ experience in working with an INGO in development and humanitarian program related field operation.
Previous experience in implementing programs in both development and humanitarian context is required.
Prior experience in proposal writing and logical framework approach
Past exposure to data collection, monitoring and evaluation and report writing.
Basic understanding of humanitarian approaches and standards.
Keen attention to detail;
Basic knowledge of development cooperation and humanitarian standards;
Good computer skills and use of database and internet;
Excellent organizational skills.
Proven ability to understand assignments, do productive and accurate work, make sound judgments within the area of responsibility, solve problems in reasonable and logical ways and have a general ability to plan, organize, and carry out routine and recurring assignments on a timely basis with only general supervision.
Ability to effectively deal with frequent interruptions and changing priorities among multiple activities which require quick and effective action under conditions of heavy pressure; anticipate necessary actions or develop appropriate information as may be required; and have no difficulty in adjusting multiple assignments around top priority assignments.
Ability to travel extensively to remote areas.
Strong attention to detail, problem-solving and organizational skills.
Ability to prioritize and perform tasks with minimal supervision.
Proven ability to handle multiple requests and prioritize effectively from several supervisors
Able to work independently on projects and also collaborate as a strong team member.
Dedication to building and supporting positive teamwork among co-workers.
Effective and flexible communications and interpersonal skills, including highly engaged listening.
Very good English writing skills

How to Apply:
All suitably qualified candidates who wish to join the Finn Church Aid (FCA) in the aforementioned capacity are encouraged to send their applications and updated CVs by hand delivery to: Finn Church Aid, Uganda, Plot No 2409, Kiwafu Estates Kansanga, Kampala. Please address your application to: The Country Manager, Finn Church AID, Uganda program, P.O. Box 21826, Kampala. Uganda

Deadline: 29th July, 2016 by 5:00 PM