Organisation: United Nations
Office for Project Services (UNOPS)
Vacancy Code:
VA/2015/B5004/8974
Duty Station: Entebbe,
Uganda
Reports to: UNOPS ICT
Programme Manager
United Nations
Office for Project Services (UNOPS)’ mission is to expand the capacity of the
UN system and its partners to implement peace building, humanitarian and
development operations that matter for people in need. Working in some of the
world’s most challenging environments, UNOPS vision is to always satisfy
partners with management services that meet world-class standards of quality,
speed and cost effectiveness. By assisting UN organizations, international
financial institutions, governments and other development partners, UNOPS makes
significant, tangible contributions to results on the ground.
The United
Nations Department of Field Support, Information and Communications Technology
Division (UN DFS-ICTD) is responsible for the delivery of applications that
satisfy the requirements of the Departments of Peacekeeping Operations and
Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs).
The United Nations Support Office for AMISOM (UNSOA) is a field support
operation led by the United Nations Department of Field Support (DFS) under UN
security Council Resolution 1863 (2009) mandated to deliver a logistics
capacity support package to AMISOM (African Union Mission in Somalia), as well
as to provide operational support to other East African missions. The logistics
package consists of equipment and mission support services, including ICT
infrastructure, systems and software applications in support of United Nations
peacekeeping operations, DFS and DPI in the region. UNSOA is headquartered in
Nairobi, Kenya with logistics operations facilitated through Mombasa, Kenya and
Mogadishu, Somalia. In addition, as a member of the East African Missions and
Region 2, UNSOA is a beneficiary of centralized ICT services provided by the
Regional ICT Services (RICTS) office of the Regional Service Centre Entebbe
(RSCE). These services include ICT Technical & Signals Training,
Applications Implementation, Autonomous ICT Communications, ICT Security &
Compliance, and Physical ICT Security and Surveillance. As per GA A/67/723,
there is no separate funding assessment made for the RSCE. Each mission
contributes a portion of its budget and personnel to enable the services of the
RSCE. UNOPS has been requested to assist in the implementation of this
activity.
Key Duties and Responsibilities: Under the leadership of the UNOPS ICT Programme
Manager, the Regional Technical Coordinator will assume the following responsibilities:
·
Carry out on-going assessment of core communications
infrastructure for UNSOA and regional missions for high availability,
reliability and performance;
·
Conduct continuous improvement on the existing
regional communications infrastructure between Entebbe and UNSOA;
recommend/oversee/implement enhancements, maintenance and upgrades;
·
Ensure satellite, leased line and wireless networks
are reliable and highly available for UNSOA and the region;
·
Provide periodic analysis and report of the
technical state of the core communication infrastructure;
·
Offer technical support to colleagues and other
teams for improvement of connectivity;
·
Find creative solutions to the challenges of
regional and mission network design, satellite communication, mobile
communications, data service, internet and network signaling protocols;
·
Plan, propose, install, configure, test and deploy
major satellite and terrestrial communications systems such as 03B, Wireless,
PMP, WiMAX, Wireless, LTE and others;
·
Test theoretical designs along with other teams for
possible system implementation at UNSOA and the Regional missions;
·
Work within tight timeframes as part of a
high-performing team;
·
Attend regular meetings on planning of projects and
operation activities for UNSOA and the region;
·
Manage projects and attending regular meetings to
discuss the best way to move projects and activities forward;
·
Take part in conference calls and meetings to
discuss challenges, action plans and team performance;
·
Ensure that projects are delivered on time and
operational activities meet pre-set service level agreements;
·
Attend conferences/workshop/briefings on emerging
communication networks services and products, and transfer that knowledge to
the missions in the region;
·
Manage physical resources and staff;
·
Prepare clear and concise written reports and presentations
for management;
·
Keep systems documentation up-to-date and ensure
accessibility.
·
Perform any other duties as may be assigned by the UNOPS
ICT Programme Manager or his / her designate.
Qualifications, Skills and
Experience:
·
The ideal candidate for the United Nations UNOPS
Regional Technical Coordinator should hold a Master’s degree or equivalent in
computer or information systems, telecommunications, or other related field. A
Bachelor’s degree or equivalent with two additional years of relevant
experience may be accepted in lieu of an advanced university degree.
·
At least five years of relevant experience in an ICT
environment is required, with at least 3 years of demonstrated cumulative
experience in communications systems including O3B, WiMAX, Wireless LTE or
others.
·
Previous experience of project management is
essential.
·
Working knowledge and experience in providing
technical guidance and finding innovative solutions is strongly desired.
·
Proven knowledge and experience in infrastructure assessment
for reliability, performance and high availability is essential.
·
Prior experience working with globally-dispersed
project teams and working in a multi-project environment is highly desirable.
·
Excellent communication and presentation skills.
·
Professional experience at the international level
in the public/private sector is desirable.
·
Language Requirements: Fluency in
English is required. Knowledge of a second UN language is highly desirable.
·
Professionalism: Strong communication
research and analytical skills and ability to rapidly analyses and integrate
diverse information from various sources; up-to-date knowledge of current ICT
topics and issues; proven ability in information gathering, writing and editing
a variety of communications materials to very tight deadlines. Shows pride in
work and in achievements; demonstrates professional competence and mastery of
subject matter; is conscientious and efficient in meeting commitments,
observing deadlines and achieving results; is motivated by professional rather
than personal concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations.
·
Client Orientation: Ability to
identify and analyze clients’ needs and develop appropriate solutions to the
business needs. Experience in working with contracted service providers in a
globally dispersed environment.
·
Planning and Organizing: Ability to
organize, plan and implement work assignments, juggle competing demands and
work under pressure of frequent and tight deadlines. Sound organization and
interpersonal skills, ability to coordinate teams of individuals with diverse
skills set.
·
Communications: Proven ability
to write in a clear and concise manner and to communicate effectively orally.
Ability to advise and coach in the areas of expertise and effectively prepare
specifications and other written reports/documentation in a clear and concise
style.
·
Teamwork: Strong
interpersonal skills and ability to establish and maintain effective partnerships
and working relations in a multi-cultural, multi-ethnic environment with
sensitivity and respect
If interested
in joining the United Nations Office for Project Services (UNOPS) in the
aforementioned capacity, please
click on link below to visit website and create profile or express interest if
you already have a profile on the UN system
Deadline: 23rd November 2015
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