Organisation: Evidence Action
Duty Station: Kampala,
Uganda
Reports to: Senior Associate – Management Information Systems
Evidence
Action scales proven development solutions to benefit millions of people around
the world. We fill the gap between knowing “what works” and having impact at
scale. We implement cost-effective interventions whose efficacy is backed by
substantial rigorous evidence. We identify innovative, appropriate financing
mechanisms and build best practice operational models. We voraciously
self-evaluate, learn, and improve our models for scaling with a commitment to
transparency on progress, impact, and value for money.
Job Summary: The Associate – Management Information Systems
(MIS) will be responsible for operational and technical support of key
information systems which drive evidence action operations and expansion. The incumbent
will be instrumental in providing cross-program support for MIS systems to
ensure high availability and accessibility of the systems by the program staff.
Key Duties and Responsibilities:
1. Continuous maintenance
of the cloud server (cross-cutting):
- Provide monitoring and maintenance support
for the server Operating System on a regular basis to maintain the
integrity of the server performance by increasing server uptime and
ensuring the server meets the needs of the users at all times. - Install, configure and apply new updates,
patches as need arises to ensure the security and performance of the
server as requested. - The incumbent will troubleshoot and resolve
any server issues and correctly identify the source of the problem and
implement a solution on the fly. - Integrate new technologies onto the server
when requested.
2. Continuous provision
of Information System maintenance and support:
- Maintain and test Information System to
ensure it is functioning properly as per program request and all data
displayed is up to date. - Implement necessary and/or requested
development changes from time to time as the program requirements change
such as the customization of the MIS for country- specific contexts. - Oversee the development of new system
features and upgrades as assigned. - Train new users and retrain existing users of
Information System and offer them support to ensure best practices when
using the system. - Take the lead on all development
modifications and new development features added to the system in
accordance with the specifications document or as have been requested by
end users.
3. Continuous support in
the management, restructuring and maintenance of all program databases
- Update and maintain the integrity of the data
server and ensure it is accessible always by users and applications that
may be referencing and/or using this data. - Carry out regular data back-up and syncing
and ensure the safety of the data in the cloud and local database. - Support the data management team in
downloading or uploading data correctly to the server as often as is
necessary. - Work closely with the data collection team to
support data collection activities so as to ensure that data being sent to
the cloud data storage is being properly received. - Work closely with the data management team to
ensure that data is clearly defined and remains consistent across all
databases.
4. Continuously provide
technical support to the program team on IS related tasks and issues:
- Provide technical support to end users over
the phone or in person to solve any mobile phone or computer related matters
that are directly related to online data collection tools. - Regularly monitor information system
equipment for errors and stoppages and offer corrective action and
solutions. - Actively participate in the identification,
evaluation and testing of new tools and technologies that would be
beneficial to the program and compile findings in a well written
comprehensive technical report. - Research and provide input on software and
hardware choices and/or improvements for the program when requested.
5. Manage Instrument
Programming (Kenya, Uganda and Malawi):
- Support development and updating of
standardized data collection instruments; for electronic data collection
(ODK). - Manage the updating of data
dictionaries/codebooks for all data collection instruments used by MLIS
and programs. - Collaborate with other teams for improved
service delivery to programs through collaboration with program and MLIS
data collection teams to make sure that all electronic data collection
instruments are programmed in time and are aligned with data collection
protocols. - Through Manager-DIS, support ODK programming
requests from across the programs.
Qualifications, Skills and Experience:
- The applicant should at least hold a bachelor’s
degree in Computer Science, Information Technology, Information Systems or
any related field from a recognized university is a must. - A minimum of two years’ working experience in
a dynamic IT or IS related position is strongly preferred. - The position requires strong practical skills
to ensure program information systems are supported technically. - Broad working knowledge in database design,
development and maintenance using relational databases and database
languages such as SQL and/or Oracle is a must. - Demonstrated knowledge in the use and
implementation of php/html/CSS/JavaScript or similar web and application
development languages is a must. - Demonstrated knowledge of use of Linux server
technology is advantageous. - Previous exposure and experience working with
android survey technologies such ODK or SurveyCTO and Android application
programming is desirable. - Excellent technical skills and ability to be
innovative. - Very good time-keeping and sturdy principle
to deliver tasks on time. - Service/Client oriented and ability to work
well in a cross-cultural team. - Strong self-motivation and ability to work
vigilantly under minimum supervision. - Ability to communicate professionally both in
written and spoken English. - Flexible mind set and a positive attitude to
work in a fast changing environment. - Good organization skills and strong ability
to multitask. - Ability and willingness to travel to field
offices when need arises.
All
suitably qualified and interested candidates who desire to join Evidence Action
in the aforementioned capacity should apply by visiting the web link below.
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