Uganda: Programmes and Operations Manager

Job title: Programmes and Operations Manager

Reports to: CEO

Supervises: 3 Full Time Staff and Volunteers (ad hoc)

Liaises with: Consultants and Suppliers

Location: Kampala with travel within and outside Uganda as required

Contract duration: 3 months’ probation with renewal annually dependent on performance

Benefits: Health insurance

Bless a Child Foundation (BCF) is a non-profit organisation headquartered in Kampala, Uganda that is committed to providing treatment and care for children suffering from cancer and related infections in Uganda. BCF provides palliative care homes for the children and their caregivers to stay as they undergo treatment at the hospitals. In addition, BCF provides other services to children and their caregivers at the home such as educational services, psycho-social support and recreational activities.

1.1. Background

BCF is seeking to recruit a dynamic, innovative and proactive Programmes and Operations Manager to lead the implementation of its strategic plan. The Programmes and Operations Manager will be responsible for providing day-to-day management of BCF’s hospitality home for child cancer patients and their caregivers (guests) in Kampala and management oversight to the home in Gulu; ensuring the wellbeing and safety of the homes’ guests; ensuring the delivery of high quality, sustainable and reproducible care for the homes’ guests including development of new or enhancement of existing systems, standards and processes; management and supervision of staff; and leading the implementation of community activities in support of BCF homes.

In addition, the Programmes and Operations Manager will be required to provide high level technical support to the sourcing of funding opportunities, development of funding proposals, advocacy activities and representation of BCF in national and international fora. The Programmes and Operations Manager will be on call 24/7.

Please see more details under Specific Roles and Responsibilities below.

1.2. Specific Roles and Responsibilities of the Programmes and Operations Manager

The following are the specific roles and responsibilities of the Programmes and Operations Manager:

· Provides strategic leadership to BCF through the development and implementation of its strategic plan and annual work plan.

· Builds and manages relationships with key stakeholders including donors and funders, and other partners both nationally and internationally.

· Ensures the day-to-day administration of BCF homes including ensuring operational systems are developed and implemented as relates to budget management, asset management and purchasing among others.

· Ensures that guests to the home (patients and their caregivers) are adequately orientated on life at the home and provided for the entire duration of their stay.

· Manages human resources including overseeing the recruitment, training, retention, utilisation and dismissal of staff and volunteers in an appropriate manner to support programme delivery.

· Leads the drafting of reports for donors as per their funding requirements as well as a quarterly BCF newsletter for dissemination to friends and supporters of BCF and other materials as necessary.

· Leads the sourcing of funds and other resources for BCF through development of funding and other project proposals.

· Represents BCF at national and international fora as necessary through public speaking engagements, advocacy efforts, research and contributions to publications.

1.3. Knowledge, Skills and Qualifications

The following skills, experience, knowledge and qualifications are required of the Programmes and Operations Manager:

· Bachelor’s degree plus at least five years’ experience in direct or ancillary patient support, project management, residential management, or an equivalent combination of experience and education

· Minimum of three years’ experience in managing staff

· Experience in managing a diverse population in a communal setting

· Excellent public speaking and communications skills

· Excellent writing skills for various audiences including experience in proposal writing

· Experience with sales methodology and demonstrable experience in sourcing funds and in-kind gifts

· Demonstrable ability to work well with a team

· Demonstrable experience in developing innovative programming

· Ability to work independently and to take initiative

· Proficient in Microsoft Office software and computer equipment

· Valid driver’s license

· Ability to travel within and outside Uganda as required