Organisation: United
Nations International Children’s Emergency Fund (UNICEF)
Duty Station: Kampala,
Uganda
UNICEF, the United Nations
Children’s Fund, is the driving force that helps build a world where the rights
of every child are realized. Uganda is
one of the over 190 countries and territories around the world where we work to
overcome the obstacles that poverty, violence, disease, and discrimination place
in a child’s path.
Since 2007 UNICEF has been a
global leader in leveraging technology to advance development goals. Initially
a small team within the Division of Communications, UNICEF Innovation currently
exists as a highly distributed network of innovation labs, designers,
developers, programme managers, academics and private-sector partners. The team
focuses on:
- Identifying program needs and linking
them to innovative technologies and methodologies; - Building the capacity of programme
colleagues at the country, regional and global levels, enabling them to
identify and assess opportunities for the use of innovations; - Advising government counterparts;
- Creating and strengthening partnerships,
and supporting capacity building with local and regional stakeholders; - Managing the design and development of
software and hardware products; - Supporting the roll-out of innovative
programmes and initiatives.
About UNICEF Global Innovation Lab:
In January 2014, UNICEF created
the cross-sectoral Global Innovation Centre. Based in Kampala, Uganda, the
vision of the Center is to create transformative outcomes in reducing
inequities and achieving programme effectiveness. It focuses on innovations
that benefit the most marginalized people, using technologies, tools and solutions
that can be deployed in remote areas and by people who do not have access to
feature technology.
Job Summary: The Senior Product Content Strategist will
help shape how UNICEF uses digital content in innovation-based initiatives
through;
- Engaging
in a problem definition process, assessing content-focused initiatives
underway at UNICEF and their efficacy, needs, etc. - Clearly
map the content lifecycle of different programme-focused innovation
projects currently underway; - Analyze
the role of each team within UNICEF in generating, curating, and
maintaining content in an effort to determine a best process/strategy for
UNICEF and the Global Innovation Center. - Develop
a content strategy for either current priority projects or, if enough
commonalities exist across projects, for the Innovation Centre - Identify
and mainstream best practices in content development and curation
throughout UNICEF Innovation and programme sections.
Key Duties and Responsibilities:
- Map,
track and analyze content-focused projects within UNICEF; determine
commonalities, areas of overlap, etc. - Engage
in conversations with stakeholders at the global, regional and CO level,
using surveys and focus groups as appropriate. - Develop
a framework for gathering information needed to create a digital content
strategy for innovation and programme work. - Regularly
analyze and determine the main processes through which content is created
or used within UNICEF programs and partner programs. - Visit
a range of program implementations in multiple regions, meeting
extensively with programme staff and target beneficiaries. - Identify
and support the development of high-level partnerships. - Develop
the vision for digital content in UNICEF Innovations and programme work,
including goals for the future. - Develop
the digital content strategy, including guidelines, best practices, and
recommendations for implementers and partnerships. - Work
in liaison with the design team, create a series of assets (concept note,
etc.) for global dissemination. - Work
harmoniously with the global innovation team, lead a series of regional
workshops aimed at building capacity within programme teams and
mainstreaming the digital content strategy. - Design
and implement evaluation activities aimed at gauging both the
effectiveness of the workshops as well as remaining knowledge gaps. - Create
handover documentation identifying areas of focus, best practices, and
next steps. - Add
and help maintain a curated list of OER. - Actively
participate in software development discussions, with a focus on defining
the content cycle, enforcing best-practices in content distribution and
migration, etc.
Qualifications, Skills and Experience:
- The
UNICEF Senior Product Content Strategist should have a minimum of six or
more years of project management experience, including experience at the
senior level; - The
applicant should also hold a Bachelor’s degree, ideally in communications,
journalism, or a related field; Master’s degree preferred. - Past
experience working at all levels of the content lifecycle: from copyediting
to creating high-level strategies and partnerships. - Significant
experience serving as a strong team lead, able to remotely manage
content-based initiatives and projects with diverse stakeholders. - Excellent
communication and collaboration skills with experience in consensus
building and in motivating cross-functional teams to meet ambitious
project goals and timelines; - Strong
background in developing and using content inventories, taxonomies, gap
analysis, etc. in projects and to inform content strategies. - Past
experience working with a wide range of CMSs, OER, content delivery
platforms, etc. - Previous
experience in creating or managing content for young people is a strong
plus; - Demonstrated
experience in creating or managing content for learning is a plus; - Proven
ability to work in a multicultural environment and establish harmonious
and effective working relationships; - Ability
to travel, occasionally to remote locations; - Fluency
in written and verbal English is a must; competence in at least one other
UN language is preferred;
All suitably qualified and
interested candidates should send their applications, including Cover letter,
P- 11, download
here, Updated CV, Github ID and copies of their last two Performance
Evaluation Reports (where applicable) with Subject “Technical Writer” to:
jobsugic@gmail.com. The applicants must clearly indicate the position applied
for and use this order to name file attachments:
Firstname_Lastname followed by
document e.g. Gold_Mukasa_P11 or Gold_Mukasa_CV or
Gold_Mukasa_CoverLetter. Only
short listed candidates will be contacted.
Deadline: 15th March 2015
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