Configuration Manager. – HUAWEI | - 2015

Reports to: Service Delivery Manager

Grade Level: TBD

Supervises: N/A

Job Summary

Assist in ensuring continuity of best practice in configuration management process, executed by IT service delivery staff, required by CUSTOMER
Implements the configuration management policy and standards.
Evaluates existing configuration management systems.
Agrees scope of the configuration management processes, function, the items that are to be controlled, and the information that is to be recorded.
Develops configuration management standards, configuration management plans and procedures.
Ensures that changes to the configuration management methods and processes are properly approved and communicated.
Manages the evaluation of configuration management.
Manages the configuration management plan, principles and processes and their implementation.
Agrees CIs to be uniquely identified with naming conventions.
Ensures that staff comply with identification standards.
Proposes/agrees interfaces with change management, problem management, network management, release management, computer operations, logistics, finance and administration functions.
Plans population of the CMS; manages CMS, central libraries, tools, common codes and data; ensures regular housekeeping of the CMS.
Provides reports, including management.

EDUCATION AND EXPERIENCE

First degree or equivalent in a relevant discipline.
Minimum of three (3) years relevant work experience.