Human Resources & Administration Manager – Mukono – Uganda Christian University - 2015

About UCU:
Uganda Christian University was founded when the historic Bishop Tucker Theological College was promoted as a university in 1997. Bishop Tucker Theological College trained clergy and educators during its 84-year history from 1913-1997. The local chief, Hamu Mukasa, granted land for the college to operate in Mukono. International partnerships were part of the College’s missionary history. The Church Mission Society teamed with Ugandan leaders and others to assure the College had the necessary intellectual and other capital. By the late 1990s, the Church of Uganda sought to have a broader impact on society through the higher education – not only of clergy but of other professionals as well. Uganda Christian University was established in 1997.

Job Summary: The Computer lab Technician will be responsible for assisting students and lecturers in developing and implementing programs to utilize computers and other lab resources in the instructional process.

Key Duties and Responsibilities:
· Responsible for installing, configuring and troubleshooting operating systems, system software and application software in the computer labs.
· Working closely with the infrastructure team be responsible for networking of new computer labs and other network segments.
· In charge of troubleshooting hardware/software problems on lab computers.
· Replacing broken components on problematic lab computers and other hardware.
· Keenly troubleshoot network connections for lab computers if they are not working.
· Work closely with the Head of Systems and Head of Infrastructure to ensure that all online services are accessible to all students and staff.
· Periodically carry out computer lab audits and advise the Head of Infrastructure accordingly.
· Periodically arrange for the servicing of computer lab equipment.
· Perform any other official duties and responsibilities as assigned by the Manager, University ICT Service and/or Technical Manager.

Qualifications, Skills and Experience:
· The applicants for the Computer lab Technician vacancy should hold a good Diploma in Computer Science or Information Technology from a recognized institution of higher learning.
· Possession of professional Certification i.e. CCNA will be an added advantage.
· A year’s experience in software and hardware support in a busy environment.
· Working knowledge and experience in a wide range of operating systems;
· Detailed knowledge in current equipment and technologies in use especially in an education setting;
· Knowledge and understanding of thin client technologies
· Ability tAbout US:
TechnoServe works with enterprising people in the developing world to build competitive farms, businesses and industries. We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs and wealth for their families and communities. With more than four decades of proven results, we believe in the power of private enterprise to transform lives.

Job Summary: The Human Resources & Administration Manager will primarily be responsible for the strategic and day-to-day management of the human resource function and oversee TechnoServe/Uganda’s administrative functions and staff to include Human Resources Clerk, reception, drivers, logistics, procurement, office cleaning and general maintenance. The incumbent will work collaboratively with other departments to facilitate participative approaches to the management of human resource and in the provision of administrative support.

Key Duties and Responsibilities:
· Responsible for strategic human resource planning taking into consideration TechnoServe’s current and expected growth trajectory and aligning these to a clear staffing plan;
· Oversee annual performance appraisal process; ensuring that supervisors provide performance feedback and discussion of the review to all staff. Work with supervisors to ensure that all staff who fail to meet expectations either have counseling and special development plans or performance improvement plans. Ensure that records of all reviews are retained;
· Carry out needs analyses to identify staff knowledge/skill gaps and identify best options to fill the gaps such as coaching, OJT, or classroom and/or online training;
· Occasionally deliver training on topics such as the performance management process, managerial or soft skills and other topics as assigned. Source & support outside vendors as needed;
· In charge of headcount management/reporting (Joiners & Leavers) and update & maintain company org charts & share with program managers. Manage staff exits, pension withdrawals and other exit payment dues;
· Develop a talent management plan (professional development & succession plans); Manage Talent Acquisition to include job description development, advertising and leading targeted searches, short listing and interviewing, carrying out reference checks, and preparing offer letters. Develop and maintain a current database of potential candidates;
· Assist the Country Director in managing compensation in Uganda by conducting annual salary surveys and developing and maintaining a Uganda Compensation Structure; and coordinating the annual salary review, ensuring that all data is correct and all fields fully completed;
· Responsible for the implementation of our new employee on-boarding program for all new hires (obtain new staff ID’s, medical card).;
· Ensure timely issue of new contracts as existing ones expire or manage the separation process;
· Responsible for documenting, interpreting and communicating HR policies and procedures to staff and at all times ensure that TechnoServe Uganda’s employee handbook and practices are compliant with all Uganda labor laws and HR best practices;
· Maintain Human Resource Information System records and compile reports from database. Responsible for ensuring completeness, accuracy and confidential management of employee records;
· Ensure appropriate Safety and Security Guidelines are completed and distributed to all staff and training is conducted for employee safety and security;
· Manage and administer local benefits program e.g. medical cover, insurance, NSSF, Pension Scheme etc. Act as the liaison between local employees and corporate benefits manager;
· Arrange for resident/work permit for expatriates or third country nationals and INGO permit renewal;
· Manage office administration including procurement management in coordination with finance;
· Manage staff working as administrative assistants, front office, office assistants and drivers. This will include performance management, assignment of tasks, managing work flow and other supervisory tasks;
· Perform any other duties as may be assigned from time to time by the supervisor.

Qualifications, Skills and Experience:
· The applicant should hold a Bachelor’s Degree in Human Resources or related area. Possession of a post graduate Diploma or Master’s Degree in a relevant area will be an added advantage.
· At least seven years of progressive experience leading Human Resources in a reputable organization (INGO or large private sector).
· Excellent negotiation skills;
· Exceptional communication skills and demonstrable presentation skills;
· Excellent interpersonal, organizational and teambuilding skills; Ability to advise and influence the leadership team and maintain collaborative partnerships;
· High levels of integrity.

How to Apply:
All suitably qualified candidates may apply via email only to the Human Resources Manager at ug-jobs@tns.org with the position title in the subject line of your email and on the application letter. Please submit a resume, cover letter, salary history and the names of three professional references (ideally former supervisors).

Deadline: Friday, 4th September, 2015o carry out multiple tasks concurrently and respond to emergency situations effectively.
· Must be a committed Christian

How to Apply:
All qualified candidates should send two (2) copies of an application letter clearly demonstrating suitability together with updated Curriculum Vitae and three references.( Academic, Leadership and Pastoral). Please remember to attach two (2) copies of academic and professional certificates and transcripts and send to:

The Manager Human Resource & Administration
Uganda Christian University,
Pilkington Building,
P.O. Box 4, Mukono. Uganda

Deadline: 4th September, 2015 by 5:00 PM