Terminal Manager. – RIFT VALLEY RAILWAYS - 2015

REPORTING TO – General Manager

PURPOSE.
Take full responsibility for key performance indicators of the business, mainly transportation volumes, revenues, team management, and maintaining long term relationships with RVR clients to maximize sales opportunities.

KEY DUTIES/RESPONSIBILITIES.
OPERATIONS & LOGISTICS

Overseeing ICD logistics operations and container management at the Mukono ICD;
Lead the operations and logistics team in Uganda and ensure set Key Performance Indicators (KPI) are met;
Liaise with operations Nairobi/Mombasa on current shipments being cleared for onward transport to the ICD;
Liaise with the clearing agent on the customs process on shipments for delivery planning;
Receive shipping documents and organize for timely customs clearance in Kampala;
Sorting out any issues with URA and Government entities on behalf of EARHL as they arise;
Updating the relevant parties on shipments under process;
Follow up on invoice settlement from all Ugandan clients as per SLA;

MARKETING

Manage existing business and customer relationships for the business unit;
Lead a team of Sales and Marketing Officers in Uganda and ensure sales targets are met;
Identify opportunities to grow volumes with existing customers;
Develop new business and new customer relationships for the business, by signing new long-term contracts;
Identify and grow client base through various sales channels including direct selling, agent partnerships etc;
Keep abreast of industry activities and recommend any necessary action to grow potential business;
Proactively identify and address issues arising in the business, and find creative solutions in a timely manner;
Give weekly sales reports to the General Manager;
Any other duties that may be assigned.

ACADEMIC AND PROFESSIONAL QUALIFICATIONS.

Degree in Business Related Field
Diploma in clearing & forwading or Purchasing and Supply Chain Management
Training in Customs & KRA training
Diploma in customer care relations.

KNOWLEDGE, EXPERIENCE AND SKILLS.

Atleast four – (6) years experience in a freight forwarding firm/ seafreight / transport .
Practical Experience in Managing an ICD
Excellent interpersonal relations and keen listener.
Team Player
Computer Literacy in MSOFFICE
Human management