Head of Information Technology Employment Opportunity - National Social Security Fund (NSSF)

Organization: National Social Security Fund (NSSF)

Duty Station: Kampala, Uganda

Reports to: Managing Director

The National Social

Security Fund (NSSF) is positioning itself to be the Social Security Provider

of Choice in Uganda. Our belief at the Fund is that each employee contributes

directly to the growth and success of the business and each employee is

expected to take pride in being a member of the team. With our shared purpose

of being the Social Security Provider of Choice providing exceptional customer

service with a workforce that is well motivated and skilled.

Job Summary: The Head of Information Technology provides

vision and leadership to the Fund with regards to technology and information

management. A key part of this role is developing and implementing information

technology (IT) initiatives for the Fund by identifying products/systems,

automation, service delivery and support that enables business efficiency.

Key Duties and

Responsibilities: 

• Steer
  
  strategic and tactical planning, development, evaluation, and coordination
  
  of the information and technology systems for the Fund.


• Manage
  
  long term capacity planning in terms of human resources, equipment
  
  sourcing and implementation.


• Ensure
  
  the continuous delivery and operation of integrated operational and
  
  administrative information systems key of which is the development and
  
  update of a Business Continuity Plan.


• Manage
  
  and monitor the implementation of servers, infrastructure, security,
  
  networks and security systems implemented for use in the Fund.


• Ensure
  
  that the Fund’s network is current with the information systems standards
  
  set by the industry and regulatory entities.


• Actively
  
  participate proactively with other members of the Fund’s senior management
  
  team in developing and executing strategic plans to optimize the use of
  
  information technology in support of business objectives.


• Participate
  
  in policy and decision making regarding resource allocation and future
  
  direction and control of proposed information systems.


• Plan,
  
  manage and ensure the integration of various ERP systems in line with the
  
  Fund’s long term objectives.


• Recommend
  
  on sourcing of large and complex IT related purchases for the Fund and
  
  prepare the procurement plan for the department.


• Manage
  
  the development and implementation of the Fund’s system security by
  
  keeping abreast of new threats/vulnerabilities as realized in the industry
  
  and devise ways to address these to ensure the Fund is not exposed.


• Provide
  
  advice and guidance to ExCo and the Board of Directors on IT strategic
  
  issues, day to day operations and problem resolution.


• Oversee
  
  the management of multiple information and communications systems and
  
  projects, including voice, data, imaging, office automation etc.


• Oversee
  
  the coordination, facilitation, and consultation with all departmental
  
  heads on information systems, communications, human capital and customer
  
  management systems initiatives.


• The
  
  jobholder will provide leadership to staff though monitoring and managing
  
  the performance of staff, identification of training and development needs
  
  and ensuring staff are competent to deliver service and results.


• Mentor
  
  and coach staff on any changes in operational process and supervise their
  
  performance on the same.


• Prepare
  
  and ensure the efficient management of the IT budget.


• Oversee
  
  hardware, software and contract management with various service providers
  
  ensuring value for money.


• Approve
  
  and control expenditure relating to projects such as procurement of
  
  hardware.


• Work
  
  closely with vendors and vet legal documentation such as maintenance
  
  documents related to the projects.

Qualifications, Skills

and Experience: 

• The
  
  ideal candidate for the National Social Security Fund Head of Information
  
  Technology career placement should hold a Bachelor’s degree, preferably in
  
  Information Technology or Computer Sciences.


• Professional
  
  Certification in SUN/ORACLE/IBM


• A
  
  Certificate in Information Technology or Project Management (PMP)


• Professional
  
  Certifications in Cisco Networking, Microsoft Systems or ERP
  
  Administration


• A
  
  minimum of ten years’ experience in Information Technology, five of which should
  
  have been in a managerial role.


• Previous
  
  experience in software projects of big size and complexity


• Significant
  
  experience with managing multi-specialized IT staff


• Previous
  
  experience with managing IT budgets of over UGX 2 Billion


• The
  
  applicant must have been involved in a major IT core system – change in a
  
  large organisation


• Good
  
  leadership and people management skills


• Good
  
  planning and organizational skills


• Commercial
  
  awareness


• Strategic
  
  skills


• Good
  
  negotiation skills


• Excellent
  
  communication skills


• Good
  
  problem solving and analytical skills


• Skilled
  
  in new solutions for Service delivery (Website, SMS, Call Center etc.)


• Automation
  
  of manual processes


• Vendor/Contractor
  
  management skills

All candidates are

strongly encouraged to send their applications together with detailed CVs

specifying day time telephone contact, postal and email addresses of both the

applicant and three referees via E-mail to recruitment@nssfug.org. Scanned copies

of testimonials, academic and professional credentials MUST be attached to the

applications.

NB: Only shortlisted and successful

candidates will be contacted. Please note that canvassing or lobbying will lead

to automatic disqualification of the candidate.

Deadline: 8^th April 2016 by 5PM