Uganda Jobs,Relationship Manager,Career Opportunity in Uganda, Jobs in Uganda,
Industry Type : Bank/Insurance/FinanceOur client in the Banking industry seeks to fill the position of Relationship Manager.• Acquire new customers (high net-worth affluent individuals) as per the criteria outlined in the segment value proposition and reflected by the segment strategy and sales targets. • Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise bank revenue and ensure all customers’ financial needs are met by the Bank. • Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective. • Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and expectations. • Comprehensive understanding of customers’ short and long term financial goals/aspirations and keep up to date with changes in the financial needs and purchasing power (e.g. salary) of customers. • Establish, build and strengthen one-on-one relationships with customers, based on mutual respect, to retain customers and gain word-of-mouth referrals • To develop business and ensure that there is increased earnings, facility utilization and usage of all Banks’ products. • To ensure that customer relations are maintained well to facilitate growth in number of customers, reduce complaints and also retain the existing customers • To maintain a good loan book and ensure profits are increased, accounts out of order are reduced and downgrading/provisions are reduced • To be the principal point contact for the Bank’s relationship with a designated portfolio of corporate customers and non-customers. • To market for corporate business for the bank To ensure quality service delivery to corporate customers to achieve agreed service levels Prepare and maintain appropriate reports • Ascertain that all relevant documentations required are obtained. • Ensure all bank interest charges/waivers and other set parameters are duly implemented in the system. • Ensure no relationship lapses. • Support client confidence through solid delivery of expected benefits such as cost-efficient finance, improved efficiency of financial administration and reliability of required service standards support client confidence. • Reduce turnaround time in resolving customer queries and issues. • Support in the development of existing business relationships and increase profitability/customer wallet size • Cross sell Bank products and services. • Grow customer base and business volumes as per agreed targets. • Generate and improve profitability on a portfolio of new customer relations. • Ensure that applied credit interest rates are minimal or managed within guidelines and limits set by the Bank and in adherence to regulatory requirements. • Develop an intimate understanding of the clients industry/business, analyse their modus operandi, management practices, judgement of various influential decision makers and market conditions affecting the long-term viability of the company/institution and its sector. • In-depth understanding of financial service trends and practices nationally. • Identify barriers to business growth and sustainability that emanate from service dissatisfaction and competition from other service and product providers (market intelligence). • Awareness and intimate understanding of the activities of the traditional and non-traditional competitors and the impact on client relationships.Attributes For the above position. The individual should have the following attributes: • Ability to work conscientiously and independently with minimal supervision. This calls for a person with high motivation and integrity. • Ability to communicate clearly and concisely, both orally and in writing. • Possess sound negotiation and management skills • Possess excellent presentation skills • Have the ability to make prompt decisions and be independent in problem solving in assigned duties. • Have good interpersonal/Public Relations skills in both formal and social gatherings and ability to establish and maintain effective working relationships with those contacted in the course of work • Possess excellent analytical skills, be open-minded and have the ability to identify alternative solutions • Possess good knowledge of Bank products and problem solving techniques • Possess the ability to work effectively under pressure and tight deadlines. • Possess good credit and financial analysis skills • Be pleasant, honest, outgoing, well groomed and self-driven Qualifications/Experience For the above position, the successful applicant should have:- • University Degree from a recognized institution • Must have at least three (5) years experience in Corporate Relationship • Should have experience in Marketing • Possession of Banking or any Professional Qualifications would be an added advantageInterested candidates should send their applications and Cvs to jobs@futureoptionsug.com. Only shprtlisted candidates will be contacted.Telephone : 0414 231 204Replies To: Future Options Consulting Ltd, 4th. Floor, Diamond Trust Bldg,
