Organization: Marie
Stopes
Duty Station: Kampala,
Uganda
Reports to: Director of
Quality Assurance Management and Training (QAMT),
Job Reference:
REF006/02/2015
Marie Stopes International
exists to bring quality family planning and reproductive healthcare to the
world’s poorest and most vulnerable people. We’ve been delivering family
planning, safe abortion, and maternal health services for over 35 years.
Millions of women worldwide turn to us for help each year, whether in limiting
the size of their families, or avoiding dangerous complications in pregnancy or
unsafe abortion.
Job Summary: The Quality Assurance Management and Training
Manager will be responsible for leading an agile and highly skilled team of
QAMT Officers who provide dedicated quality assurance management and capacity
building across MSU service delivery channels.
S/he will work closely with team leaders to ensure that MSI’s global
clinical quality standards, infection prevention, adverse event management and
client care are effectively applied across all Marie Stopes supported services
in Uganda. Success is measured by consistently high quality scores across all
service delivery channels, effective management of adverse events, and timely
action taken to address any identified weaknesses. The QAMT Manager is part of the Middle
Management Team (MMT). MMT members are
expected to demonstrate MS Uganda’s values in their behaviour. The MMT members
work together and are mutually accountable to one another in their
responsibility to develop and deliver a strategic and sustainable country
programme using the Marie Stopes social enterprise model. As part of the MMT, this role will use data
to analyse performance, raise key issues, and monitor performance to ensure
delivery of measurable results and demonstrate strong fiscal management of
donor resources.
Key Duties and Responsibilities:
1. Quality Assurance:
Responsible for the clinical standards, protocols and policies and
standardisation of sexual and reproductive health (SRH) services provided by
Marie Stopes in Uganda:
- Steer
the development, review and update of the MSU clinical standards based on
MSI clinical standards and Ministry of Health (MOH) standards - Disseminate
the clinical standards to all MSU clinical staff and ET - Ensure
adoption and utilisation of the relevant clinical standards across all
service delivery channels - Actively
support teams to effectively respond to issues raised in MSI QTAs and
other internal and external clinical audits - Provide
on-going support and current information to MOH colleagues on SRH services
as needed - Quickly
respond to any technical and clinical guidelines queries from MSU staff - Support
Procurement and Logistics to ensure an unbroken supply of fit for purpose
medical equipment and commodities across all channels - Advise
Measurement and evaluation of any new quality indicators that should be
integrated into performance dashboards for service delivery channels
2. Innovation: Facilitate and
support the development of clinical innovations for post abortion care, LARCs
and other SRH services across all channels
- Regularly
performs surgical procedures like post abortion care, TLs and vasectomies
using new standards as they evolve, ensuring clients receive safe and
appropriate clinical care - Be
current with innovations and medical developments in the field of family
planning, post abortion care, cervical cancer and other RH services - Offer
technical assistance and guidance on standards, policies, research,
analysis, review and dissemination of innovations and medical developments - Disseminate
standards, lessons learned and best practice across all channels - Work
in liaison with all programmatic teams to ensure that clinical quality is
closely monitored, and clinical outcomes are understood, disseminated and
practice adjusted to ensure the highest clinical quality standards
3. Governance: Responsible to
ensure appropriate clinical governance is maintained across all channels
- Prepare
for and contribute to the annual report of the MSI Confidential Enquiry
into Client Deaths and monthly adverse event reports (submit to ET) - Ensure
policies, technical assistance, training and tools are utilised across all
service delivery channels for: effective clinical supervision; ensuring
internal and external clinical audit; major and minor complication
reporting; medical advisory committees; and client satisfaction feedback. - Actively
support all channels contribute to a functioning Medical Advisory
Committee which meets at least quarterly and when necessary to review and
act upon analysis of key clinical quality indicators
4. Ensure QAMT delivers clear
objectives, on time and to budget:
- Ensure
that QAMT performance deliverables are set and monitored monthly - Oversee
the performance through regular monitoring against and agreed dashboard
for all activities - Support
and deliver training to ensure consistency in the quality and performance
across all channels - Ensure
timely, complete and accurate financial and programmatic reporting of all
activities - Ensure
QAMT activities are implemented to MSI standards, on time and to budget
Qualifications, Skills and Experience:
- The
ideal candidate must be a Medical or Clinical Officer or hold a Nursing
degree with advanced knowledge of OB/GYN procedures and quality assurance
management - Proven
leadership and management skills that motivate high performing teams and
encourage innovation and creativity - Leadership
experience with financial management and budget responsibility - Past
experience and knowledge of Ugandan health sector and community health
service delivery (including mobile services) - Significant
experience managing donor funded programmes highly desirable - Demonstrated
ability in facilitating staff capacity development at all levels - Clear
ability to identify and set performance deliverables - Excellent
communicator, an active networker and good listener - Proven
communication and writing skills to persuade and influence at all levels - Proven
IT skills with the ability to analyse data for strategic purposes and
decision making - Proficiency
in more than one Ugandan language is desired
The Quality Assurance
Management and Training Manager is required to demonstrate MS Uganda’s core
values of:
- Accountability
of all staff to each other and our clients and stakeholders - Equality
of opportunity and access - Value
for money in the management of our resources
All candidates who wish to join
Marie Stopes are strongly encouraged to send an updated CV and cover letter by
email to jobs@mariestopes.or.ug
NB:
Please do not attach transcripts
Deadline: Friday 13th March, 2015 by 5pm
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