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Becton Dickinson Sales Specialist, Field Service Team Leader and Field Service Engineer Jobs in Kenya

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BD is a global medical technology company that manufactures and sells medical devices, instrument systems and reagents, and is dedicated to enriching people’s health throughout the world.

Applications & Sales Specialist, BD Biosciences Eastern Africa
(2 Positions)

Location: East Africa, Nairobi

This position reports to the Applications & Training Supervisor, Eastern Africa

Role:

The BD Biosciences Application & Sales Specialist will be responsible for BD Biosciences customer training on Flow Cytometry instruments in the region as well as the sales and promotion of clinical/ research applications.

Key Responsibilities include:

Providing application and technical support to BD Biosciences customers in the Eastern Africa region.Addressing customer’s inquiries about product, applications, software and instruments.Participation in workshops, exhibitions, congresses or trade shows and to give lectures where necessary.Excellent communication and interpersonal skills,Training and presentation skills and strong customer focus.Ability to work as part of a team with minimal supervision, a high degree of self motivation and ethical values.
A Bachelors Degree in Biological Sciences or Biomedical technology or Alternative qualifications with commensurate work experienceProfessional Skills and Experience:
Professional experience working in a clinical laboratory (Immunology) is advantageous.Proficiency in PC & MAC software applications.Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.Able to work independently and prepared for extensive travel within Eastern AfricaField Service Team Leader - Eastern Africa
Location: East Africa, Nairobi

This position reports to the Technical Service Manager, Africa

Role:

The Field Service Team Leader will be responsible for direct leadership, management and coaching of the Eastern Africa Technical Service Team.

Key Responsibilities include:

Leading and coaching a team of field service engineers in the Eastern Africa regionManaging and monitoring the daily operations & performance of the BD technical support team to ensure optimal customer support and satisfaction.Developing and implementation of technical support strategies ensuring continuous delivery of outstanding technical service.Leadership, coaching, communication and interpersonal skillsExcellent planning and organisational skills.Other key strengths include strategic thinking, results oriented and people management skills coupled with a high degree of ethical standards.

Education and Qualifications:

A Degree in Engineering or Alternative qualifications with commensurate work experienceA Masters Degree or Diploma in Business is advantageousProfessional Skills and Experience:
Must have at least 5 years Technical Engineering experience.Experience in organising and managing a technical team to achieve set goals and budgets is preferred.Fluency in English (spoken and written).Additional fluency in Kiswahili and French is an advantage.Ability to work independently and prepared for extensive travel within Eastern Africa and to regional and global BD locations.
Field Service Engineer - Eastern Africa
Location: East Africa, Nairobi

This position reports to the Field Service Team Leader, Eastern Africa

Role:

To deliver outstanding technical support on the assigned BD instruments and systems to the customers within the region in order to guarantee customer satisfaction.On site support/ operational excellence involving installations, relocation, certifications and repairs of assigned BD instruments and systemsRemote support, diagnostics and troubleshooting.Field corrective actions and preventive maintenanceCommitment to teamwork and ability to work with minimal supervisionStrong customer focus, & attention to detail,Flexible and highly adaptable to work in changing environments.Ability to accept personal responsibility coupled with high ethical values.Degree/ Diploma in Engineering preferably in Electronic/ Electrical Engineering or related fields.Professional Skills and Experience:
3 or more years experience in technical engineering/ service.Experience in the medical instruments/ systems field is advantageous.Proficiency in PC & MAC software applications.Fluency in English and Kiswahili is essential (spoken and written). French would be advantageous.Able to work independently and prepared for extensive travel within Eastern Africa.If you meet the above criteria please send your detailed CV with a handwritten cover letter, daytime contacts, copies of your academic and professional certificates to:

The Human Resources Manager
Becton Dickinson East Africa Ltd
P. O. Box 76613 – 00508 Nairobi, Kenya
http://www.bd.com/

Closing date 27th April 2011.

Only shortlisted candidates will be contacted.

Please quote kenyanjobs.blogspot.com as the source of the job advert

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Becton Dickinson Sales Specialist, Field Service Team Leader and Field Service Engineer Jobs in Kenya

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