Job Title: Customer Care Relationship/Front Desk Officer
Organisation: Pacific
Diagnostics Ltd
Duty Station: Kampala,
Uganda
Pacific Diagnostics Ltd is an
International Medical Equipment Supplier company.
Key Duties and Responsibilities:
- Initiate,
develop and maintain quality long term business relationships with clients - Receive,
log, follow up and respond to clients’ queries and complaints to their
satisfaction and within the stipulated period - Minute
any client meetings, summarizing any additional actions required including
follow-up calls - Regularly
communicate pertinent information/changes to clients on regular basis
including information on products or services required by customers to
meet their needs. - Maintain
accurate weekly & monthly reports - Maintain
accurate and updated records for clients and staff
Qualifications, Skills and Experience:
- The
Customer Care Relationship/Front Desk Officer should hold a relevant
Bachelor’s Degree - At
least three years working experience - Past
managerial and supervision skills - Computer
literacy skills i.e. Proficient in MS office suite applications - Past
customer care/service experience
All suitably qualified
candidates should send their applications with relevant academic credentials,
detailed CV having contacts of three referees to: Pacific Diagnostics Ltd,
UEDCL Tower, Plot 37 Nakasero Road, P.O Box 10973, Kampala, Uganda.
Or Send updated CV and copies
of academic papers to infopacific@pacificafrica.com
Deadline: 16th March 2015
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