Organisation: United
States US Embassy, US Mission in Uganda
Duty
Station: CDC Office, Entebbe, Uganda
Salary
Grade: FSN-9 (Ugshs 64,849,075 to 94,733,853 p.a. Inclusive of allowances)
Vacancy
Announcement Number: 1-16
Welcome to
the United States Embassy in Kampala, Uganda.
The United States has enjoyed diplomatic relations with Uganda for over
30 years. Ambassador Scott H. DeLisi
currently heads the U.S Mission to Uganda.
The Mission is composed of several offices and organizations all working
under the auspices of the Embassy and at the direction of the Ambassador.
Among the
offices operating under the U.S Mission to Uganda are:
·
United States Agency for International Development
(USAID)
·
Centers for Disease Control (CDC)
·
Peace Corps
The Centers
for Disease Control and Prevention (CDC) is an international public health
agency engaged in HIV prevention and care programs and research activities in
Uganda. CDC offers excellent career
opportunities for professional growth, training, and collaboration with other
health professionals. The main CDC offices are located at the Uganda Virus
Research Institute (UVRI) in Entebbe. CDC is an agency of the United States
Mission in Uganda.
Job
Summary: The Computer Management Assistant works directly with the Information
Technology Team Lead to implement and maintain the network system for
CDC-Uganda. Some of the typical responsibilities
include implementing upgrades and maintenance of Local Area Network (LAN)
systems, computer hardware, software, systems architecture, security, internet
connectivity for CDC-Uganda at the Entebbe office and other sites, as well as
Wide Area Network (WAN) systems with some partner organizations such as TASO
and AIC. Incumbent participates in
capacity planning, implementation of upgrades and maintenance of all LAN/WAN
systems and stand-alone computer solutions.
The incumbent also supports the CDC staff by providing support on
LAN/WAN connectivity, IT resources and usage; and by trouble shooting to
resolve problems related to connectivity, printers, hardware and software
escalated to their attention by IT Help Desk Technicians.
Key
Duties and Responsibilities:
1. LAN Administration and System
Operation: 40 %
·
Works in liaison with the IT Team Lead to provide
support for all daily hardware and software needs of CDC-Uganda including
project activities centered at CDC and some regional and local projects located
throughout Uganda. Position is responsible for network planning and maintenance.
The incumbent is responsible for installing and maintaining LAN hardware and
software including core equipment, peripheral equipment, operating systems,
networking software, and a wide variety of third-party applications and utility
programs.
·
Ensures maximum system performance by monitoring
hardware and software usage and implements changes and improvements to network
configuration accordingly. Determines requirements for LAN components ensuring
that sufficient hardware is in place for continuing operations, and makes
recommendations to the Computer Management Specialist.
·
Responsible for system back-ups and archival of
back-up tapes. Conducts training of staff and visiting researchers in use of the
CDC LAN and installed tools.
·
Uses advanced diagnostic skills to find resolution
of Help Desk problems elevated by Held Desk Technicians.
2. Analysis, System Development and
Programming – 30 %
·
Maintains knowledge of leading IT technology to
ensure the LAN is in a constant state of improvement. Maintains knowledge of
new commercial software applications, operating system software and utility
programs to ensure maximum performance of LAN systems.
·
The incumbent will work closely with the IT Team
Lead, Regional Information Technology Advisor, and ITSO based technicians to
ensure network configurations and expansions conform to Agency standards.
Liaises with fellow WAN team members from partner organizations such The AIDS
Support Organization (TASO) and AIDS Information Centre (AIC) to ensure success
in information system capacity building at these and other field locations
through training, support and resource sharing.
3. Communications Technology Support – 25
%
·
Offers technical support in communications
technology and Internet connectivity and use. , Job holder adheres to CDC configuration
requirements and security standards, performs update administration, and storage
capacity planning and backup.
·
Internet duties include installation and
maintenance of VSAT satellite communications dish, monitoring of bandwidth availability
and usage in order to; minimize disruptions in communication of geographically
displaced personnel. Incumbent also monitors leased lines and ensures that all
remote sites are connected. The Incumbent performs installation, configuration
and maintenance of CISCO connectivity devices as well as the maintenance of Web
filters.
4. Other duties as assigned – 5%: Performs all
other duties as assigned by the IT Team Lead.
Qualifications,
Skills and Experience:
NOTE:
All applicants must address each selection criterion detailed below with
specific and comprehensive information supporting each item.
·
The ideal candidate for the US Embassy CDC Computer
Management Assistant (LAN) job vacancy should hold a Diploma in Computer
Science, Information Technology, Engineering, Physics or Mathematics is
required.
·
At least three to five years of progressively
responsible experience in current Local Area Network (LAN) systems operations, latest
release Microsoft products, modern Information Technology (IT) hardware, software,
systems, communication components and cabling is required.
·
Certifications in Microsoft Networks and Cisco
Systems such as MCP, MCSE, MCSA and CCNA. (Post-Entry Training)
·
Comprehensive knowledge of Local Area Network
design and support methodologies is required.
·
Detailed working knowledge of personal computers,
peripherals and LAN hardware including server, switches, hubs, cabling, patch panels,
wireless internet hardware and various other hardware required for the
implementation of LAN/WAN systems is required.
·
Demonstrated ability to design, implement and
maintain LAN/WAN systems as part of a support team is required.
·
Language
Proficiency: List both English and host country language(s)
by level and specialization. Good working knowledge of English (Level III) is
required. Ability to read technical manuals in English is required.
All those
interested in working with the US mission in Kampala should send their
applications and strictly adhere to the following:
·
Universal Application for Employment as a Locally
Employed Staff or Family Member (DS-174), Download it Here.
·
Candidates who claim US Veterans preference must
provide a copy of their Form DD-214 with their application. Candidates who claim conditional US Veterans
preference must submit documentation confirming eligibility for a conditional
preference in hiring with their application.
·
Any other documentation (e.g. essays,
transcripts/certificates, awards) that addresses the qualification requirements
of the position as listed above.
By email at
KampalaHR@state.gov
NB:
Only electronic submissions will be accepted and only shortlisted candidates
will be contacted.
Please
clearly indicate the position applied for in the subject area of the email
submission.
Please use
standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf) and
please send all documents in one file attachment.
Telephone: 0414-306001/259-791/5
Deadline:
19th January 2016
The US
Mission in Kampala provides equal opportunity and fair and equitable treatment
in employment to all people without regard to race, color religion, sex,
national origin, age, disability, political affiliation, marital status, or
sexual orientation. The Department of
State also strives to achieve equal employment opportunity in all personnel
operations through continuing diversity enhancement programs.
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