Organization: BOC Uganda Limited
Duty Station: Kampala, Uganda
BOC
Gases is a member of The Linde Group of Germany and in Uganda it trades as BOC
Uganda which is a market leader in industrial and medical gases, welding
equipment and consumables, medical equipment and related services. The Company
operates to the highest global standards and has access to the latest in
cutting edge research and technologies provided by its ultimate parent company.
Job Summary: The Sales Representative will be tasked with growing
the customer base and provide excellent customer service.
Key Duties and Responsibilities:
- Ensure all customer orders are processed as
per company procedure and practices. - Identify and develop new business
opportunities and creative solutions in application of company products in
the industry. - Carry out physical cylinder audits at
customer premises to establish correct cylinder asset holdings. - Maintain existing customers and defend
current business. Plan regular visits to customers and carry out safety
audits to monitor safety standards. - Ensure the value of BOC is correctly presented
to customers through effective use and co-ordination of specialist resources
from within the company. - Proactively follow payment of outstanding
invoices and ensure - credit facilities granted to customers are
monitored and controlled effectively in line with credit management and related
policies. - Regularly investigate and resolve queries on
customer accounts in liaison with the sales, customer service and
operations teams. - Capture and ensure customer service
improvement (CSI’s) issues raised are actioned timely and closed. - Actively participate in all company SHEQ
programs and implement SHEQ policies when visiting customers with regard
to correct PPE and compliance to the golden rules of safety. - Guide customers on safe handling, storage and
use of cylinders consistent with company SHEQ principles and policies.
Qualifications, Skills and Experience:
- The Sales Representative should preferably
hold a tertiary and post graduate qualification. - Skills and experience in technical selling is
desired - Specific knowledge required includes sales
techniques and negotiating strategies. - Proven skills in customer service delivery
- Key account management skills
- Excellent communication skills
- Excellent interpersonal and presentation
skills.
All
suitably qualified and interested candidates are encouraged to send their applications
to: boceastafrica@boc.com with the
subject line as “Application for Sales Representative Uganda” Or in hard copy
to:
P.O.
Box 28088, Kampala. Uganda
Deadline: 1st February 2016
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