Organisation: Uganda National Roads Authority (UNRA)
Duty Station: Kampala,
Uganda
Reports to: Manager Hardware and Networks
The
Uganda National Roads Authority (UNRA) was established by an Act of Parliament;
The Uganda National Authority Act, No. 15 of 2006. UNRA became operational on
1st July 2008. The mandate of UNRA is to
develop and maintain the national roads network, advise Government on general
roads policy and contribute to addressing of transport concerns, among others.
Job Summary: The ICT Officer – Hardware and Networks will be responsible
for planning, designing, supporting and maintaining the ICT network. The ICT
Officer will also responsible for the installation and monitoring of the
organisation’s ICT network and associated hardware. The Officer is also
responsible for designing, testing and implementation of routine installation
of ICT hardware including computers, network components and multi-functional
devices.
Key Duties and Responsibilities:
- Manage the operations of outsourced ICT
network and hardware services; - Conduct systematic monitoring and scanning of
the enterprise external environment to identify emerging technologies that
have the potential to create business value; - Assess availability, performance and capacity
of services and resources to ensure justifiable cost capacity and performance
are available to support business needs and to deliver against agreed
service level agreements; - Work closely with the strategy office and the
directorates to determine future network requirements and produce network
designs to meet the network availability, performance and security of
UNRA; - Carry out operational procedures and tasks
reliably and consistently to reduce the risk of un planned outages; - Perform network monitoring and analysis,
performance tuning, troubleshooting, and escalate problems as necessary to
maintain network performance to meets user demands; - Conduct control, evaluation and documentation
of practices used to secure UNRA’s network; - Design and implement infrastructure solutions
that adhere to current IT architecture and standards; - Ensure that installations are completed
within time, cost and quality requirements so as to minimize operational
and project risk; - Ensure that the testing and handover of
implemented solutions are conducted as per organisational standards hence
reducing the risk and adverse impact of change; - Quickly respond to audit reports and implement
agreed recommendations within specified time frames; - Develop risk matrix and put in place risk
mitigation measures in the network and hardware services at UNRA; - Participate in planning, budgeting and
reporting in line with departmental guidelines and targets. - Perform any other duties as assigned by the Manager
Hardware and Networks
Qualifications, Skills and Experience:
- The applicant for the UNRA ICT Officer – Hardware
and Networks should hold an Honors degree in Computer Science, Computer
Engineering, Information Communication Technology or any other relevant
courses from a recognized University. - IT Certifications i.e. CCNA, CCNP, A+,
Network is an added advantage. - At least three years’ experience in the
installation and maintenance of hardware and network services in a large
organization. - Excellent interpersonal skills , particularly
in staff/management relations, - oral and written communication skills;
- Ability to work and produce accurate results
in an environment with - multiple and challenging tasks;
- Excellent analytical and problem solving
techniques; - Excellent customer service;
- High level of Integrity.
All
suitably qualified and interested candidates should deliver their applications
to the UNRA Kyambogo Training Centre addressed to the:
Office
of the Director Human Resource,
Uganda
National Roads Authority,
Plot
5 Lourdel Road Nakasero, P.O. Box 28487, Kampala.
Note: Only shortlisted candidates will be contacted and
Canvassing or lobbying by applicants will lead to disqualification. Candidates
who present forged documents/testimonials will be arrested and prosecuted.
Deadline: Monday, 1st February 2016 by 17.00 hours
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