ICT Associate

Vacancy Number : VA 01/2011
Post Title : ICT Associate
Post Grade/Duration : SSA (GS-6)/ through 31/12/2011
Duty Station : Kampala
Closing date : 3rd June 2011

Under the overall supervision of the Head of Humanitarian Support Unit (HSU) under UN Resident Coordinator (RC) in Kampala, the ICT Associate (ICTA) will implement global standard ICT strategy/ infrastructure within the HSU.

Primary responsibilities:
• Implement global standard ICT strategy/infrastructure/guidelines/ procedures ensuring effective functioning of all hardware/software and network administration issues in the HSU in liaison with OCHA HQ ICT staff (if necessary for complex ICT related issues).

• Support HSU in implementing and trouble-shooting of IM/ICT tools such as FiDMS, Lotus Domino Server, Lotus Notes, Network clients, Archive/backup systems, Server management, and all technical support related to software and application tools.

• Monitoring of fi le server and web traffi c, usage, and performance on a frequent and regular basis.

• Attend information and system security issues, implement standard anti-virus systems

• Liaise with vendors for all kind of connectivity and ICT services.

• Support HSU in maintenance of an up-to-date hardware/software inventory.

• Support fi eld staff deployed to UNAC in all kind of ICT and connectivity issues.

• Where necessary, provide training/orientation to partners and staff members on ICT tools/infrastructure, applications, and troubleshooting techniques.

CORE COMPETENCIES:
Professionalism: Exposure to a wide range of information management systems related to humanitarian and recovery activities, conceptual and strategic analytical capacity, demonstrated problemsolving skills.

Good knowledge of the region/country and ability to infl uence others to reach agreement. Client

Orientation: Ability to identify and analyze clients needs and refer that to the IM supervisor for improvement of the IM tools; Commitment to Continuous Learning: Willingness to keep abreast of new IM/ICT tools; Communications: Good communication (spoken and written) skills, including the ability to explain and present technical information, effectively advice clients on systems related issues, applications, etc.

Judgment: Demonstrated ability to apply good judgment in the context of assignments given. Teamwork: Good interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Planning & Organizing: Ability to plan own work and manage confl icting priorities.

Qualifi cations:

Education: University Degree in Computer Science or related fi eld would be most desirable. Experience in ICT tools and Network implementation (such as LAN, Operating Systems, Lotus Domino and Lotus Notes clients, MS Windows Server, Active directory infrastructure, and working knowledge on FTP client and server application) are essential.

 Experience: Two years of relevant working experience with the UN or any affi liated international organization in ICT implementation/network administration. Experience working in a communications fi eld particularly in a Ugandan setting is highly desirable. Ability to work independently in a result oriented multi-tasking environment is an asset.

Language: Fluency in written and spoken English is essential.
Other Skills: Basic understanding of organizational information management infrastructure and as it relates to users. Availability for constant trips to the areas where vulnerable populations are located. Female candidates are encouraged to apply.

Application Procedures:
Application letter with a resume giving details of education & professional qualifi cation and working experience as well as email and telephone contact of three referees should reach the undersigned on or before 3rd June 2011. Indicate vacancy number on the envelope.

Head of Offi ce, UN OCHA
Malcolm X Avenue, Plot 48 Kololo, P.O. Box Box 7184 Kampala,
Uganda, Email: ocha-uganda@un.org

Only successful candidates will be contacted. Post is subject to availability of funds.

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