Marketing Manager, FINCA Uganda
FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 800,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. FINCA International is looking for Marketing Manager (MM) for FINCA Uganda, to be based in Kampala. The MM will be responsible for designing and implementing the marketing plan in line with the strategic plan. S/he will carry out marketing research to capture market needs and suggest areas of improvement. In particular, implement the customer satisfaction measurement process and monitor this on a monthly basis. S/he will research and analyze the local market to understand key business drivers, influences, and competitor activity. S/he will ascertain that clear sales targets and goals are set for the staff and that resources are available to achieve the targets in line with the sales & marketing strategy. S/he will manage and supervise the Human Resources of the department, foster the development of a working environment of high ethical standards and high morale, respect, trust, understanding and cooperation among staff as per the Human Resources management manual. S/he will maintain constant communication with the regional staff and ensure clients’ concerns are addressed in line with the communication policy. The final objective of the MM’s activities is to support field staff in maximizing FINCA affiliate’s outreach to the target group in a sustainable and profitable way. Ideal profile:Bachelor’s degree in Marketing from a recognized University, Master’s degree desirable or equivalent work experience,Five years relevant experience, with at least two years experience at managerial level or other supervisory capacity,Experience in micro-finance, commercial banking, or telecommunication is highly recommended,Fluency in English and local language,Excellent written and verbal communications skills, including public speaking ability,Excellent sales skills, negotiation skills, and presentation skills,Excellent analytical skills and organizational skills,Excellent Computer literacy,Knowledge of systems and tools, including statistical software, for collecting and analyzing market information is preferred,Ability to work under pressure and meet tight deadlines,Availability domestic travel (up to 30%).FINCA International Inc. is an Equal Opportunity Employer.
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