IT system software and hardware analyst

Your consultant for this position is: David Jansons

JOB SPECIFICS
FPR reference: DJ31
Sector: Remote area
Job title: IT system software and hardware analyst
Salary: ?1800 per month plus hardship allowance TBC. Tax-free subject to normal tax regulations
Location: Kampala, Uganda, will also travel to other worldwide locations
Type of contract: Open ended, to be decided
Workplace description: My client is an internationally recognized logistical support provider of integrated services in remote and challenging locations.
Main duties and responsibilities: Support for technical installation, maintenance, and procedures of use for the IT systems dedicated to the control of stock and accountancy at site level. Technical support to maintain the correct flow between operational units and Head Office. Software and hardware control, improvements and implementation.

To:
Coordinate installation of software system
Perform installation and maintenance of the IT infrastructure on the operational field of the Company (networking, server installation, internet connection, UPS, etc.)
Perform installation and maintenance of software system for stock and accountancy control.
Monitor functioning of equipment to ensure system operates in conformance with specifications
Apply understanding and knowledge of information systems, products, and services to assist internal end users in problem solving on calls to support desk
Analyze and resolve hardware and software problems associated with servers, desktops and laptop with peripherals and other IT equipment
Analyze, evaluate, and resolve issues in a timely manner;
Identify and suggest implementation of process and system enhancements to continuously improve operations.
Train users to use new or modified software/equipment.

Essential criteria: Applicant must possess excellent communication & presentation skills, be technically competent, and be a team player capable of integrating into my client?s existing ITTF team
Five years in a similar role
In depth knowledge of the following:
Windows family software
Windows Server 2003 and 2008 with Domain Controller (Active Directry), File server, Application server, Terminal server, Remote Access / VPN server
Networking and internetworking technologies (TCP/IP, HTTP, SMTP, FTP, RDP, etc.)
Windows XP, Windows Vista, Windows 7
MS Office 2003, 2007, 2010
MS Outlook and other Windows mail clients
Virtualization software and technologies like Windows virtual server, VMware, Oracle virtual box
Oracle 9i, Oracle 10XE, PL/SQL software for Oracle management
XML standard and language
SQL language structure
Symantec Antivirus Platform, AVG AV software
FTP clients, Backup software, Compression software (i.e. WinZip, WinRar)
Preferably knowledge of Microsoft Dynamics ? Navision ERP software database structure
Preferable knowledge of VSAT technology
Experience in a 24x7 global enterprise
Strong knowledge of security systems
Strong knowledge of network architecture
Strong knowledge of hardware and software structure of various routers and firewalls, installation, setup and configuration
Ability to troubleshoot network connectivity issues and determine root cause
Desirable criteria: Previous remote area or military experience
Responsible to: Rations Logistical Support Services Business Unit IT Task Force manager
Responsible for: IT software and hardware
Is there a relocation package: No
Is the employee fully expensed when away? Yes, pre-fab accommodation is provided FOC plus: food Wi-Fi, laundry, catering, retail shops etc
Number of days per week: Variable, normally 6
Average hours per week: Approximately 48
Shift pattern/start and finish times: Variable
Holiday entitlement including/excluding Bank Holidays: The rotation is normally 4 months on and then 3 weeks off
Miscellaneous: Medical, life insurance and travel expenses paid for by the employer. This is an excellent opportunity to travel the world.

Focus Point Recruitment Limited is an Equal Opportunities Employer and is operating both as a recruitment agency and employment business.

We are sorry that we cannot get back to everyone who applies for our vacancies. This is due to the large number of applications we receive. If we do not get back to you within the next 7 days please consider your application unsuccessful.

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