BANK MANAGER GLOBAL OPERATIONS ( FULL TIME )

BANK OF AFRICA – UGANDA Ltd. is part of GROUPE BANK OF AFRICA (BOA) comprising fifteen commercial banks, three leasing companies, two life-insurance companies, two investment companies, a stock brokerage company and an ICT subsidiary. It spans 14 African countries namely Uganda, Kenya, Tanzania. Benin. Burkina Faso, Cote D’lvoire, Madagascar, Mali, Niger, Senegal, Burundi, Ghana, Djibouti, DR Congo as well as representative office in France. BOA employs over 4,000 people and believes in transparency, expertise, proximity and responsibility. BOA – UGANDA is seeking applications from suitably qualified persons who are accomplished to take up the following positions.
BANK MANAGER GLOBAL OPERATIONS
Location: Head Office
Reporting to: Head of Operations

Positions supervised

- Manager E-Commerce
- Manager Trade and Treasury Operations
- Banking Officer
- Money Transfer Services
Grade: Senior Managerial Level, BG3

Overall role: To plan for and manage the bank’s E – Commerce, Trade and Treasury Operations and Money transfer services sections of the bank and ensuring efficient and effective execution all global operations related transactions in a timely and cost effective manner while maintaining excellent service to the customers.
Key Responsibilities:
1. Implementation of e-channels related products
2. Support the sales and marketing team with product rollout at customer site
3. Ensure the e-channel systems are operating seamlessly to customer satisfaction
4. Ensure Trade Services related operations are offering the required level of service as per the Service Level Agreement
5. Work closely with Corporate and Sales team to aggressively increase uptake of trade finance related products
6. Ensure treasury back office provide efficient and cost effective support to Treasury Front office team
7. Ensure funds transfer services are running efficiently and in cost effective manner at all times as per the Service Level Agreements
8. Ensure staff are trained to understand significance and contribution of their role towards the overall bank objectives
9. Contribute significantly toward reduction of cost of doing business through process re-engineering and automations
10. Engage closely with business owners to create a strong working team that will deliver excellent customer experiences.

Knowledge, Skills and Experience
• Bachelors Degree in business/financial related fields
• Masters Degree in a Business related field/ Finance will be an added advantage
• Professional qualifications in Finance or Business
• A minimum of 5 years relevant experience in banking operations, 3 of which should be at senior management level with exposure to global operations.
• Self-guided, innovative, creative thinking, analytical, resilience and leadership skills.
• Must be self- solution driven, proactive and must have an in-depth knowledge of the banking business environment.
• Must have Strong negotiation, interpersonal and communications skills
• Good knowledge of ICT and ICT Systems and Knowledge of bank operating systems
• Ability to work under pressure and Ability to work longer hours.

Applicants should send job applications, up-to dale curriculum vitae and copies of academic certificates through courier or hand delivery to the address below by 18th June 2012. Your application should include three references, none of whom should be your relative and all of whom should have supervised you, taught you or known you through your work. Only short listed applicants will be contacted. If you do not hear from us by 30* June 2012 please consider your application as unsuccessful.
THE MANAGING DIRECTOR BANK OF AFRICA – UGANDA Ltd Plot 45 Jinja Road P.O. Box 2750, Kampala