SENIOR ACCOUNT MANAGER – TEAM LEADER

OVERVIEW
This very successful and expanding sports events company who specialise in the organisation of football leagues is looking for a Senior Account Manager to join their team.This role is for an individual who has had previous team leader responsibilities and can lead by example. A background in customer service and administration is essential along with excellent organisational skills. A love of football and an understanding of how football leagues run would be highly advantageous.

DUTIES

·Dealing with the day-to-day running 5 & 6 a-side football leagues

·Advertising for new teams and preparing marketing materials

·Preparing handbooks for teams to ensure they are aware of rules, regulations and upcoming fixtures

·Liaising with the football team managers and recording information on team players

·Liaising with referees and onsite coordinators to ensure smooth running of football league

·Ensuring that equipment (balls, bibs etc) is available for games

·Liaising with onsite coordinator to record results of games

·Updating web based league tables for viewing by teams

·Dealing with any queries and discrepancies from the teams

·Carrying out presentation evenings for leagues

·Overseeing and monitoring of the leagues to ensure smooth running

·Identifying and providing additional assistance to Account Managers when needed

·Liaising with and feeding back to Manager on staff and league performance

·General office duties including answering telephone enquiries, updating database and website, preparing correspondence, filing, faxing and photocopying

SKILLS & EXPERIENCE

·Substantial experience in Account Management / Customer Service

·A minimum of 1 year’s experience as a Team Leader

·Good IT Skills with experience of using Microsoft Office

·A love of football and a thorough understanding of the game

·Good standard of education

·Driving Licence is essential

·Enthusiastic and proactive

·Well organised with the ability to work quickly and accurately

·Customer focused with excellent written and verbal skills