GENERAL POSITION SUMMARY:

The NRM Team Leader will be responsible for overseeing program activities aimed at strengthening the horizontal and vertical linkages that support good governance of community assets and resources derived from the natural environment, including the land and the naturally occurring elements above and below it. The NRM Team Leader will lead the PROGRESS processes for engaging communities, governments and private sector actors in collective action plans that support household and community access to and management natural, physical environment and the socio-ecological systems supported by it. This can include access to land and water resources for both human consumption and livestock range-land and watering, plus innovative methods for land restoration, watershed and water resource management, energy conservation and alternative energy solutions, and climate-smart agriculture

ESSENTIAL JOB FUNCTIONS:

Program Implementation:

Engage pastoralists in inter-community dialogue around access to land and water for livestock management

· Monitoring & Evaluation (M&E) and Reporting:

Support Programme Manager in the achievement of program targets and objectives and support efforts towards the design effective M&E systems and operations. Facilitate the coordination, scheduling and production of formal and informal reports and documentation and communication of reports and learning materials. Actively record, document and demonstrate all aspects of governance activities for impact measurement and learning purposes.

· Coordination and Representation:

Represent Mercy Corps at government, donor, NGO and other relevant events in the field, in close coordination with the Programme Director. Attend key events, committee meetings, fora, seminars, etc. as they relate to resilience. Coordinate activities with consortium partners, sub grantees, local government and other implementers, as well as with other Mercy Corps programs.

· Staff Management, Professional Development and Team building:

Contribute to country team-building efforts, and ensure the integration of all team and consortium members into relevant decision-making processes.

· Program Support Operations: Ensure close communication across cross-country field teams and consortium members regarding program activities and plans, challenges and obstacles to timely and quality implementation. Coordinate with program, finance, and administration staff for troubleshooting and problem solving.

KNOWLEDGE AND EXPERIENCE:

SUCCESS FACTORS:

The successful candidate will have the following ;

Applications: Submit your E-mailed application including a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates through the Human Resource Manager to mcuganda@ug.mercycorps.org . Deadline for Submission: Close of business on Friday October 10, 2014 Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; female candidates are strongly encouraged to apply.

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GENERAL POSITION SUMMARY:

The Market Systems Team Leader is responsible for leading the implementation of facilitation projects that make market dynamics, actors, institutions and services accessible to households within the PROGRESS focus areas. These activities will work through public sector enabling strategies and private sector actors, seeking to crowd in provision rather than displace or replicate private actors with donor-funded services. Facilitation projects increasing access to technical services, improving access to locally appropriate products, developing agent input and aggregator networks, improving service offerings and profitable provision of community animal health services, commercializing access innovative energy products and methods, and expanding the role and relationship of line Ministries in strategic prioritization of investment for economic vitality that contributes to household and community resilience.

ESSENTIAL JOB FUNCTIONS:

With support from the PROGRESS Programme Manager and fellow sector-focused Team Leaders, carry out assessments in the target geographic areas to assess current situation, economic opportunities and resources, needs and potential programs as well as obstacles that could be mitigated through PROGRESS engagement with public and private sector actors;

Recommend program priorities and explore, evaluate and present new opportunities that leverage impact and/ or complement core activities.

Emphasize the role of, and opportunities for women and girls in the economic realm in both rural roles and in the urban sphere;

Highlight market-based skills which are emerging with urban growth and work with public, private and development actors on efforts to match skills of people transitioning out of pastoralism and urban poor for urban livelihoods and services;

Introduce the program to relevant stakeholders including local business owners, local representatives and community members. Foster ongoing positive cooperation with these stakeholders and forge links between market actors, producers, end users, etc.;

Ensure an integrated approach to program implementation in order to maximize resource utilization and synergy between the staff and different MC programs where relevant and feasible.

Provide direct and ongoing field supervision to provide quality advise and technical review in areas related to economic development.

Identify small business activities for seed support through basic improvements or inputs;

Identify value-addition opportunities that strengthen economic opportunities, especially for rural women and urban poor, in the livestock and agriculture sectors as identified by local and national government as well as independent market studies and needs assessments; these will focus on urbanized areas such as Moroto and Kotido and districts that are heavily engaged in agriculture development;

Identify opportunities within the long-term plans for Karamoja County that can be fostered through progress, such as activating initiatives in designated livelihoods zones;

Establish and maintain productive working relationships with sub-county and district leaders and local government departments, representing Mercy Corps in coordination meetings and soliciting their participation in all activities where appropriate and as directed by the line manager;

Ensure close coordination and sharing of information with relevant stakeholders such as local government departments, NGO’s and local authorities, as appropriate and advised by the line manager; Identify opportunities for social innovation and enterprise that could be launched through catalytic investments from PROGRESS, or public and private sector initiatives;

Guide Shared Learning Dialogue series that are thematically focused on enabling environment for market activity, including long-term infrastructure strategy and prioritization and identification of potential investors and innovators.

Lead the planning of Karamoja-based and Kampala-based learning events, exhibits, workshops that bring private and public sector entities together to collectively review and discuss technology developments and innovation and to examine private sector approaches to household and community challenges that can be incubated through public sector incentives;

Engage with PROGRESS Consortium members such as local civil society and the University of Nairobi around innovation and best practices for new technologies in climate-smart practice, renewable energy and energy saving methods;

Take primary responsibility for district data gathering and documentation of program activities

Comply to M&E systems that will be established to measure program impacts and desired results

Analyze project implementation strategies to identify constraints to program success and provide timely recommendations;

· Submit timely weekly, monthly, and quarterly report that will be indicative of program progress during implementation.

· Where needed support external evaluations by research partner Feinstein International Center and other organizations;

· Work with the M &E to ensure accurate and timely flow of information from the field for entry in the database and for preparation of PR materials

KNOWLEDGE AND EXPERIENCE:

· A degree, preferably graduate level, in Business Administration, Economics or Finance is required;

· Minimum of five to seven years working for a formal financial institution with orientation to mass markets or within the private sector is required;

SUCCESS FACTORS:

The successful candidate will have the following

· A strong team player, with good communication and diplomatic skills.

· Proven ability to work independently as part of a regional team and with international professionals.

· Excellent analytical and information management skills.

· Good organizational skills and ability to work under stress and in austere contexts of remote locations.

· Flexible and creative in planning and problem solving.

· Attention to detail, ability to follow procedures and meet deadlines and work independently and cooperatively with team members.

· Proven excellence maintaining professional internal and external relationships.

· A focus on building staff capacity.

Applications: Submit your E-mailed application including a cover letter clearly stating your salary requirements, CV (with 3 referees), and copies of academic qualifications/certificates through the Human Resource Manager to mcuganda@ug.mercycorps.org. Deadline for Submission:Close of business on Friday October 10, 2014Only short-listed candidates will be contacted by Mercy Corps. Mercy Corps is an equal opportunity employer; female candidates are strongly encouraged to apply.

IntraHealth International is seeking a senior level Human Resources Management (HRM) Team Lead to be based in Kampala, Uganda for an anticipated USAID funded Human for Resources Health project . This position is contingent on funding from the United States Agency for International Development (USAID).

For over 30 years, in more than 100 countries, IntraHealth has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. In collaboration with governments, nongovernmental organizations, and private-sector organizations around the world, IntraHealth champions the needs and contributions of health workersensuring that they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.

PRIMARY RESPONSIBILITIES:
The HRM Team Leader is responsible for strengthening the capacity of the Ministry of Health (MoH) health workers at the national and local levels who are responsible for the development, , implementation and monitoring of evidence-based outcomes that strengthen HRM systems. The Team Leader will forge partnerships and linkages with national and district HRH stakeholders—both public and private—to ensure HRM initiatives are introduced throughout the health system. As a member of the Project Leadership Team (PLT), the HRM Team Leader will partner with the MoH to support a cadre ofprofessional HR managers in the MoH and with professional associations to address current and expanded health worker workforce performance and support systems. The HRM Team Leader will report to the DCOP.

ESSENTIAL FUNCTIONS:
The HRM Team Leader will manage and supervise activities related to the following:
• Assist national and regional country-level counterparts and stakeholders in reviewing, designing and strengthening systems such as HRH assessments, recruiting, deployment and performance management systems .
• Assist health sector leaders to review HR legislative policies, operational practices and procedures, build capacity and improve HR and recruitment systems to improve the quality and availability of health services in Uganda, especially in remote and low resource areas.
• Co-conduct, with the MoH, assessments to determine the best interventions and approaches to address pressing problems;
• Lead in the design, implementation and monitoring of training activities and interventions to build local capacity in managing health sector human resources.
• Play a primary role in HRM programming to strengthen the capacity of the MoH, HRM and Human Resource Development Departments to perform a more strategic role in terms of management and production of health workers.
• Offer technical leadership in sharing and developing new and improved strategies, tools and interventions for improved human resources availability and productivity and in documenting evidence of success or lack of success for the interventions
• Build capacity in the central and the sub national public health sector to strengthen their HR management systems, especially systems such as recruitment, deployment, retention and motivation, and performance management systems.
• Build local professional capacity and expertise in HRM and personnel policies and develop innovative strategies for building this local capacity at national and district levels.
• Provide the linkages required within the public health sector and with training institutions to support the development of a pool of HRH experts for the country.
• Identify and utilize best practices for task shifting and advocate for adoption by the MoH and professional councils of task shifting strategies.
• Develop MoH and district capacity in application and use of Workload Indicators of Staffing Need (WISN) approaches to determine appropriate staffing patterns at different facility levels, and advocate for the use of WISN as the MoH standard for setting staffing norms.

MINIMUM REQUIREMENTS:

Master’s degree in Human Resource Planning/ Management. Additional degree in International Health or Public Health preferred and at least 8 years of experience in designing and implementing HRM systems and practices (e.g. planning, recruitment, performance management, etc). Knowledge of the World Health Organization’s Workload Indicators of Staffing Needs (WISN) approaches and the ability to lead its application at the national and district level preferred. Demonstrated experience developing work plans and budgets and delivering results on time and within budget.
• Proven ability to direct and manage a team to achieve technical goals on a large, complex project, preferably for USAID.
• Demonstrated diplomatic and interpersonal skills and ability to work in a complex and changing environment with all levels of stakeholders.
• Excellent written and oral communications skills in English.
• Computer literacy in MS Office applications including Word, Excel, Power Point, and Outlook.
• Willingness to travel 25% within the country and internationally on occasion.

For over 30 years, in more than 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships.

In collaboration with governments, nongovernmental organizations, and private-sector organizations around the world, IntraHealth champions the needs and contributions of health workers—from doctors and nurses to community health workers to health facility managers—and works to ensure they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.

IntraHealth is seeking a Human Resources for Health (HRH) Policy and Planning Team Leader to be based in Kampala, Uganda for an anticipated national HRH project. This position is contingent upon funding.

PRIMARY RESPONSIBILITIES:
The HRH Policy and Planning Team Leader is responsible for developing the overall framework and action plan for change to policy improvements in human resource systems. This framework will be geared to the legal, regulatory, and policy barriers at all levels of a country system, and thereby improve national workforce assessment, planning, and deployment. The HRH Policy and Planning Team Leader will monitor team progress to ensure adherence to overall goals and objectives and assist team members in the development of strategies and outcomes specific to policy analysis, advocacy and policy implementation.

The HRH Policy and Planning Team Leader will work directly with the Ministry of Health (MoH) and other relevant ministries and the districts to provide technical assistance in the areas of policy analysis, review and development; strategic human resources planning, including health workforce projection, action planning; and costing S/he will lead and provide technical support for activities in developing capacities for human resource policy development, planning and systems strengthening in the health sector. S/he will apply her/his extensive knowledge of the health sector planning primarily to work at the national and district levels.

ESSENTIAL FUNCTIONS:
• Lead development of IntraHealth’s strategy for HRH policy and planning that reflects national strategies and supports capacity building at all levels of the MoH and relevant ministries.
• Offer technical leadership in sharing and developing new and improved strategies, tools and interventions for improved human resources planning, availability and productivity and in documenting evidence of success and/or challenges of the interventions.
• Identify key issues and constraints that can be overcome by policy, legislative or other initiatives, working in collaboration with MoH and district health agencies.
• Develop short and long-range plans and funding priorities with MoH and others to improve health care workers’ work environment.
• Build local professional capacity and expertise in human resources planning and personnel policies and develop innovative strategies for building this local capacity at national and district levels.
• With staff and partners, support counterparts to identify the need for policy changes through policy forums, policy analysis and review of model policies in public/private sectors.
• Support development and implementation of career ladders for all professional cadres.
• Advocate for and support the development and implementation of effective health workforce planning and performance systems.
• Effectively increase the capacity of key stakeholders to advocate for supportive policies, alliances, and networks.
• Build capacity in the training institutions for leadership and management training.
• Supervise data collection, data analysis, report writing and determinations of findings.
• Supervise direct staff and manage team of staff assigned under the HRH Policy and Planning Team.
• Organize and lead work teams for assigned activities, including preparing budgets, tracking expenditures, and ensuring work is high-quality and proceeds according to plans, timelines and on budget.
• Create and strengthen linkages with relevant partners such as the MoH, Ministry of Finance, the World Bank and others to encourage complementarity and synergy in the investments in HRH in Uganda.

MINIMUM REQUIREMENTS:

Master’s degree in HR Planning/ Management or similarly relevant degree and at least 8 years relevant experience. Additional degree in International Health or Public Health preferred. Experience in HR policy and strategic planning development and implementation in Uganda or the region is preferred. .
• Excellent interpersonal, facilitation and communication skills and team working
• Excellent written and oral communications skills in English
• Proven ability to direct and manage a team to achieve technical goals on a large, complex project, preferably for USAID
• Demonstrated diplomatic and interpersonal skills and ability to work in a complex and changing environment with all levels of stakeholders
• Proven customer-service (client-focused) management skills
• Demonstrated experience to develop and work within approved work plans
• Computer literacy in MS Office applications including Word, Excel, Power Point, and Outlook
• Willingness to travel 25% within the country and internationally on occasion

Interested applicants will submit a CV online at http://www.intrahealth.org/.

IntraHealth International is proud to be an equal opportunity employer.

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

ATYX Group, specialized in Consulting and Engineering, based in Paris, London Nantes and Brisbane, accompanies the major projects in the sectors of Energy, Construction and Environment in France and abroad.

Job description :

The C&P methods team leader will be in charge of:
- Organize, update and assist the C&P Manager in implementing referential procedures relating to procurement activities
- Analyze the procurement process and identify improvements opportunities
- Ensure consistency of C&P local referential and its respect by users
- Organize and structure documentation and archiving of the C&P entity

Profile :

At minimum 5 years experience in oil and gas project.
C&P tools certification required.

View the original article here

LOCATION: Uganda

START DATE: ASAP

DURATION: 6 months + 6 months optional

WORKING SCHEDULE: Resident : 5 days working / week

TYPE OF CONTRACT: Contract

DISCRIPTION OF SERVICE

RESPONSIBILITIES AND DUTIES:

ACTIVITIES

The job holder participates to the functioning of the M-P-M entity by performing the following activities:

Processes / Procedures / Organisation

Organize, update and assist the C&P Manager in implementing referential procedures and the Group Company Rules relating to procurement activities

Analyze the procurement process and identify improvements opportunities

Ensure consistency of C&P local referential and its respect by users

Organize and structure documentation and archiving of the C&P entity

Schedule and organize the C&P induction for C&P personnel and Metier partners.

Analysis/Reporting

Analyze the C&P suppliers portfolios and define/propose appropriate improvements

Validate and report C&P performance on a monthly basis

Consolidate and implement C&P reporting

Follow up of the progress on the C&P procedures and tools implementations

Performance Monitoring

Prepare IMPACTS assessment

Consolidate Métier KPIs

Propose suitable local KPIs

Participate to benchmarking initiatives

Communication

Facilitate the internal communication between C&P and other entities of the affiliate for procurement matters

Liaise with the OPS/CA division about procurement activities and promote exchange of information with the other Affiliates (benchmarking, exchange of best practices) and with the external entities about procurement activities

Markets monitoring

Ensure the gathering and processing of information on purchasing, markets and suppliers of his/her assigned market segments

Conduct market studies requested in the affiliate

Make available market indicators in the intranet and run monthly scorecards for selected indicators

Support Category managers in OPS/CA for simple markets and categories

Support contracts engineers when performing market studies

Supplier development

Participate in the development of the supplier pre-qualification process

Participate in the development of a reference supplier database

Maintain the supplier data base

Support contracts engineers when performing supplier evaluations

Participate in the establishment of a monitoring process of main suppliers performance

Planning

Prepare the procurement planning for OPS/CA

Tools

Provide assistance and training on the use of C&P tools in all the entities of the affiliate

Support users and answer to any question related to C&P Tools within the affiliate

Adapt C&P Tools procedure to local needs

Act as the representative for SAP tools within in the affiliate (i.e. lead users, key users, etc…) and with OPS/CA whenever necessary

Assist the affiliate in any questions, maintenance actions and tools evolution needs in Procurement, Contracts in respect of general rules and procedures defined by OPS/CA and in coherence with other already existing/under implementation SAP applications

Advise and assist the affiliate in defining solutions and developments related to C&P tools (SAP, Contiki, Ariba, ISDB, MPP, SMT…)

Specify the requirements with regard to the system versatility and upgradeability, with regard to local requirements, in cooperation with the local SAP coordinator

Ensure the consistency of changes made on other SAP modules (link to other Business : Operations, Logistics, Maintenance, Finance, Controlling, HR…) or external applications with C&P requirements by participating in activities and meetings affecting the functionality of all C&P tools

Participate in the development, implementation and deployment of C&P tools (e-Procurement tools: e-Sourcing, Contracts: CONTIKI: management tools, etc)

Tests and validates solutions or changes to C&P tools before deliveries to the affiliate

Monitors and reports the progress of work related to C&P tools in the affiliate

Contribute to maintaining the internal knowledge of C&P tools for C&P and partner entities within the affiliate by:

Develop and implement materials optimization strategy using SAP

Be responsible for the deployment of tools like e-Procurement tools, Contracts (CONTIKI) management tools, Supplier management (ISDB) etc

Participate in ASAP assessment

Participate or ensure Data Creation Section

Ensure the training of SAP end users

The job holder manages the Compliance:

Ensure compliance of the C&P process with all internal company rules (including OPS/CA Guide to conduct) and all applicable laws and regulation (JV rules, Country laws...)

Ensure the good administration and filing of all C&P documents

The Job holder adheres to the H3SE rules

Be in constant alignment with H3SE Company rules, Procedures, Instructions and applicable legislation

Take the necessary measures to avert immediate threat of danger. Exercising caution as necessary to avoid danger to persons and installations or avoid pollution

CONTEXT AND ENVIRONMENT

The methods team improves the quality of service and increases the value added to procurement processes. It assist in implementing a proactive, market facing and value-orientated organization with adequate methods. This team is an important evolution of the C&P profession because it ensures a transition from a supply function to a purchasing function as a provider of services to Métier Partners involving organization, methods and behavior changes within the C&P Profession.

Relation with state authority : YES

GOALS

To issue documentation, procedure or report

To participate to the improvement C&P practices

To monitor the procurement performance

To provide a cost-effective and time efficient services to specific areas

To follow various markets, participate to the follow-up and the evaluation of Contractors/Suppliers.

To ensure the appropriate use of C&P tools in the affiliate in respect of C&P rules and procedures

To contribute to the development and evolution of C&P tools in the affiliate

To contribute to the proper appropriation of C&P tools evolutions in the affiliate and to ensure the added value of their use

To ensure the consistency of the evolution of C&P tools with the needs of C&P

REQUIRED PROFILE

C&P COMPETENCIES

Intermediate level in M-P-M technical Competencies required

C&P tools certification required

C&P induction

OTHERS

(Proficiency levels 1: low - 2: average - 3: good - 4: excellent)

Knowledge of upstream métiers (2)

Legal environment, Insurance, Tax (2)

Safety-Environment(2)

Writing (4)

Negotiation(2)

Language skills (4)

QUALIFICATION AND BACKGROUND

Diploma (Ref to SI:RH Diplomas database) :

International Experience Requirement (I.E. Flag)

Professional experience: > 4 years experience the O&G industry

Main Personal Abilities: Basic Human Relations, planning/organizing

LANGUAGE SKILLS:

Good command spoken and written English

NATIONALITY:

Expatriate

View the original article here

OVERVIEW
This very successful and expanding sports events company who specialise in the organisation of football leagues is looking for a Senior Account Manager to join their team.This role is for an individual who has had previous team leader responsibilities and can lead by example. A background in customer service and administration is essential along with excellent organisational skills. A love of football and an understanding of how football leagues run would be highly advantageous.

DUTIES

·Dealing with the day-to-day running 5 & 6 a-side football leagues

·Advertising for new teams and preparing marketing materials

·Preparing handbooks for teams to ensure they are aware of rules, regulations and upcoming fixtures

·Liaising with the football team managers and recording information on team players

·Liaising with referees and onsite coordinators to ensure smooth running of football league

·Ensuring that equipment (balls, bibs etc) is available for games

·Liaising with onsite coordinator to record results of games

·Updating web based league tables for viewing by teams

·Dealing with any queries and discrepancies from the teams

·Carrying out presentation evenings for leagues

·Overseeing and monitoring of the leagues to ensure smooth running

·Identifying and providing additional assistance to Account Managers when needed

·Liaising with and feeding back to Manager on staff and league performance

·General office duties including answering telephone enquiries, updating database and website, preparing correspondence, filing, faxing and photocopying

SKILLS & EXPERIENCE

·Substantial experience in Account Management / Customer Service

·A minimum of 1 year’s experience as a Team Leader

·Good IT Skills with experience of using Microsoft Office

·A love of football and a thorough understanding of the game

·Good standard of education

·Driving Licence is essential

·Enthusiastic and proactive

·Well organised with the ability to work quickly and accurately

·Customer focused with excellent written and verbal skills

View the original article here

OVERVIEW
This very successful and expanding sports events company who specialise in the organisation of football leagues is looking for a Senior Account Manager to join their team.This role is for an individual who has had previous team leader responsibilities and can lead by example. A background in customer service and administration is essential along with excellent organisational skills. A love of football and an understanding of how football leagues run would be highly advantageous.

DUTIES

·Dealing with the day-to-day running 5 & 6 a-side football leagues

·Advertising for new teams and preparing marketing materials

·Preparing handbooks for teams to ensure they are aware of rules, regulations and upcoming fixtures

·Liaising with the football team managers and recording information on team players

·Liaising with referees and onsite coordinators to ensure smooth running of football league

·Ensuring that equipment (balls, bibs etc) is available for games

·Liaising with onsite coordinator to record results of games

·Updating web based league tables for viewing by teams

·Dealing with any queries and discrepancies from the teams

·Carrying out presentation evenings for leagues

·Overseeing and monitoring of the leagues to ensure smooth running

·Identifying and providing additional assistance to Account Managers when needed

·Liaising with and feeding back to Manager on staff and league performance

·General office duties including answering telephone enquiries, updating database and website, preparing correspondence, filing, faxing and photocopying

SKILLS & EXPERIENCE

·Substantial experience in Account Management / Customer Service

·A minimum of 1 year’s experience as a Team Leader

·Good IT Skills with experience of using Microsoft Office

·A love of football and a thorough understanding of the game

·Good standard of education

·Driving Licence is essential

·Enthusiastic and proactive

·Well organised with the ability to work quickly and accurately

·Customer focused with excellent written and verbal skills

OVERVIEW
This very successful and expanding sports events company who specialise in the organisation of football leagues is looking for a Senior Account Manager to join their team.This role is for an individual who has had previous team leader responsibilities and can lead by example. A background in customer service and administration is essential along with excellent organisational skills. A love of football and an understanding of how football leagues run would be highly advantageous.

DUTIES

·Dealing with the day-to-day running 5 & 6 a-side football leagues

·Advertising for new teams and preparing marketing materials

·Preparing handbooks for teams to ensure they are aware of rules, regulations and upcoming fixtures

·Liaising with the football team managers and recording information on team players

·Liaising with referees and onsite coordinators to ensure smooth running of football league

·Ensuring that equipment (balls, bibs etc) is available for games

·Liaising with onsite coordinator to record results of games

·Updating web based league tables for viewing by teams

·Dealing with any queries and discrepancies from the teams

·Carrying out presentation evenings for leagues

·Overseeing and monitoring of the leagues to ensure smooth running

·Identifying and providing additional assistance to Account Managers when needed

·Liaising with and feeding back to Manager on staff and league performance

·General office duties including answering telephone enquiries, updating database and website, preparing correspondence, filing, faxing and photocopying

SKILLS & EXPERIENCE

·Substantial experience in Account Management / Customer Service

·A minimum of 1 year’s experience as a Team Leader

·Good IT Skills with experience of using Microsoft Office

·A love of football and a thorough understanding of the game

·Good standard of education

·Driving Licence is essential

·Enthusiastic and proactive

·Well organised with the ability to work quickly and accurately

·Customer focused with excellent written and verbal skills

View the original article here