Barclays Bank UK Jobs - Fraud Analyst
Organisation: Barclays Bank UKBarclays is a British multinational banking and financial services company headquartered in London. It is a universal bank with operations in retail, wholesale and investment banking, as well as wealth management, mortgage lending and credit cards. It has operations in over 50 countries and territories and has around 48 million customers. As of 31 December 2011, Barclays had total assets of US$2.42 trillion, the seventh-largest of any bank worldwide.Job Summary: The Fraud Analyst will be responsible for the Security, Fraud and Investigations team which exists to ensure the safety of our reputation, through maintaining the highest standards of physical security for our customers and colleagues, recognizing the risks inherent in some emerging markets, together with a proactive approach to fraud prevention, detection and resolution. These functions are critical to the successful operation of any banking business. The Fraud and Investigations core role is to proactively manage fraud risk within the Global Retail & Commercial Banking by implementing & embedding the Group Fraud Risk Control Framework and policies, managing fraud losses within the budgets / appetite, ensuring fraud reporting standards are complied with; development of fraud risk capability in fraud management & investigations and pro-actively incept/lead fraud reduction, training & prevention initiatives across the country.The Fraud Analyst core responsibility will be to proactively manage application frauds through maintaining a risk based approach sampling procedures across the business and constantly monitor fraud detection systems to help minimize fraud losses in the Bank.Key Duties and Responsibilities: Conduct random document sampling on documents provided as part of the application process for all banking products to proactively identify forged/counterfeit documents and proactively reduce fraud losses.Responsible for the control of Cardholder frauds by going through fraud monitoring reports.Ensure timely action cases as flagged by Fraud Detection Systems like Instinct and Falcon.Create MIS detailing the number of monthly suspected fraudulent card frauds and its financial exposures to the Bank, the number of confirmed card frauds and the card fraud saves accomplished.Monitor all Cardholder frauds and ensure all fraudulent transactions are suspended from cardholder’s accounts.Report Issuer frauds as per laid down procedures.Go through all debit fraud monitoring reports and ensure cardholder fraud does not exceed 0.1% of Turnover per quarter.Oversee cardholder relationship by advising them whenever local chargeback is done.Ensure compliance and adherence to the BA fraud policy relating to fraud sampling.Highlight current fraud trends identified and work on remediation/prevention methods for the business to implement.Responsible for ensuring full understanding of banking products and processes.Carry out investigations into potential or proven fraud cases & submit detailed reports. This may includes field visit verifications or background screening for the involved parties.Highlight any operational gaps and support business with its growth plan.Technically support the Application Fraud Manager in reducing fraud losses within given budget/appetiteMaintain a centre of excellence for Banking Fraud Risk Management to provide a specialist support to business as required.Self: 10% Agree Individual objectives, standards and targets with the Manager.Pursue self development to increase personal effectiveness acknowledging strength.Ensure that Fraud Policy is followed.Ensure Fraud that Procedures are followed.Ensure that Investigation Guidelines is adhered to.Qualifications, Skills and Experience: Past experience in Card Fraud Monitoring is preferredPast exposure and experience in Visa operating standards in relation to Fraud.Working knowledge and understanding of operational processes impacting fraud.Exhaustive knowledge of Group structure and interfaces of products and services of card.Detailed knowledge of people policies and procedures.Excellent Risk Management Skills- this role is dealing with Fraud Monitoring ofComprehensive knowledge of card fraud.Working knowledge of Fraud types in the Banking Industry.Working knowledge of operating structure, interfaces, business processes and product set.Possess the ability to analyze data.Skills in the use of Visa On-line systemsMust have worked in a stringent environment of card fraudHighly Results focusedPossess the ability to meet deadlinesAbility to grasp complex change agendaExcellent communication skillsExcellent analytical skills and attention to details.Skills in MI collatingPeople’s management, both from a staff and customer perspective.Good decision making skillsGood negotiation SkillsExcellent interpersonal SkillsInfluencing Skills.If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.For queries contact us on 0417122453 or email: barclays.uganda@barclays.com
