02 October 2014

Fresh Graduate IT Jobs - Administrator - TIS Prodops at Wipro Technologies


Organisation: Wipro TechnologiesDuty Station:  Kampala, UgandaWipro Technologies is one of the world's leading software and outsourcing service providers which  focuses on the IT services & BPO business.Job Summary: As the Administrator, you should be able to Monitor the IT Infrastructure for its availability, capacity usage, hardware and OS errors and failures.Key Duties and Responsibilities:  Process first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Responsible for the timely escalation of incidents to higher levels when required. Log file monitoring for errors. Carry out daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordinationCarry out basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagementQualifications, Skills and Experience:  The candidates should be Fresh Graduates Mandatory Skills in Infra Monitoring and Basic AdministrationDesirable Skills in Monitoring Support and Production OperationsThe minimum work experience is 0 - 1 yearsAll suitably qualified and interested fresh graduates are encouraged to express their interest by clicking the web link below.

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