Organization: United Nations Regional Service Centre Entebbe
(RSCE)
Duty Station: Entebbe, Uganda
Vacancy Announcement Number: RSCE-2014-NPO-HRS-003
Reports to: Service Line Manager
The Regional Service Centre Steering Committee is the decision-making
body for RSCE, in compliance with General Assembly resolutions, United Nations
Secretariat rules and regulations, strategic guidance from United Nations
Headquarters and oversight bodies. The Steering Committee consults with the
Global Field Support Strategy Implementation Coordination Team, as required.
The Regional Service Centre, as approved by the Member States, is
owned, managed and staffed by the regional missions it serves. This framework
reinforces the existing missions’ chain of command structures and lines of
authority in a manner that does not create an additional layer between
Headquarters and the regional missions. It also ensures that staffing for RSCE
will be achieved through the redeployment of resources from the regional
missions it serves.
Key Duties and Responsibilities:
Under the supervision of the Service Line Manager, the incumbent
will be responsible for the following duties:
- Manages the daily functions of the Unit
and co-ordinates all travel related matters within the field mission; supervises
a team of junior Travel Assistants. - Manages the administration all official
field mission travel, official shipments and incoming and outgoing
shipments of personal effects, including the processing of requests for
border clearance and die coordination of insurance coverage for all
official and personal effects shipments. - Oversees and regularly reviews the work of
junior Travel Assistants for accuracy and correct application of the
relevant rules and regulations. - Regularly reviews travel claims and
supporting documentation for completeness, accuracy, validity, and
conformity with United Nations rules prior to forwarding them to the
Finance Section. - Actively coordinates with the Finance
Section, regarding reimbursement of travel, which took place after the
financial period was completed. Associates claims with travel
authorizations or other obligation documents. Prepares amendments to
existing obligation documents as and when required Ensures validity of
budget allotment and object expenditure codes assigned. - Keenly reviews the automated information
management system and ensures that no claim is duplicated and that
arrangements are made to collect charges for any deviation from the
authorized itinerary and shipment allowance in excess of entitlements.
Establishes reimbursable amount for each item and prepares a memorandum to
the Finance Section requesting payment for the costs of transportation and
excess baggage. - Manages and maintains accurate banking
information in the database in consultation with the Finance Section. Send
timely reports; analyzes and prepares evaluation of current claims
procedures and policies. - Actively coordinates with appropriate
office for clarification or additional information and meet with officials
from substantive offices or from troop contributing countries in order to
discuss the details of particular claims, and to explain the nature of
problems, delays and backlogs. - Coordinates with various Consulates and
die host government Ministries of Foreign Affairs regarding the provision
of transit visas and resident visas respectively Verifies that services
provided by the airline authorities and shipping agents are rendered
satisfactorily and in accordance with the contract before processing
invoices for payment Ensures that the established Invitation to Bid (ITB)
system is complied with and that the airline tickets are purchased at the
most competitive market prices. - Offers technical support for protocol
functions at points of entry fort the arrival/departure of VIPs and
dignitaries. - Manages a petty Cash fund for incidental
costs such as emergency visa issuance. - Compiles data and information and prepares
travel related reports on a regular basis. - Actively coordinates all official travel
initiated via the United Nations aircraft Liaises and coordinates with
substantive offices to identify proper obligation documents. Performs
other duties as required.
Qualifications, Skills and Experience:
- The ideal candidate for the aforementioned
UN Career Travel Officer Opportunity should hold an advanced University
Degree, preferably in the field of business administration, travel,
transport and related field. For holders of a Master’s Degree, at least
two years of progressively responsible professional experience working
with complex travel operations. For holders of a Bachelor’s Degree, at
least four years of progressively responsible experience is required.
- Thorough knowledge of travel related
processing requirements; practical experience; ability to apply good
judgment in the context of assignments given; ability to plan and manage
conflicting priorities. - Detailed knowledge of airline booking
procedures and systems and related fare structures. - Ability to utilise electronic booking
systems. - Shows pride in work and in achievements;
demonstrates professional competence and mastery of subject matter; is
conscientious and efficient in meeting commitments, observing deadlines
and achieving results; is motivated by professional rather than personal
concerns; shows persistence when faced with difficult problems or
challenges; remains calm in stressful situations. - Takes responsibility for incorporating
gender perspectives and ensuring the equal participation of women and men
in all areas of work.
- Works collaboratively with colleagues to
achieve organizational goals - Solicits input by genuinely valuing
others’ ideas and expertise; is willing to learn from others - Places team agenda before personal agenda
- Supports and acts in accordance with final
group decision, even when such decisions may not entirely reflect own
position - Shares credit for team accomplishments and
accepts joint responsibility for team shortcomings
- Develops clear goals that are consistent
with agreed strategies - Identifies priority activities and
assignments; adjusts priorities as required - Allocates appropriate amount of time and
resources for completing work - Foresees risks and allows for
contingencies when planning - Actively monitors and adjusts plans and
actions as necessary Uses time efficiently Client Orientation: - Considers all those to whom services are
provided to be “clients” and seeks to see things from clients’ point of
view - Establishes and maintains productive
partnerships with clients by gaining their trust and respect - Identifies clients’ needs and matches them
to appropriate solutions - Monitors ongoing developments inside and
outside the clients’ environment to keep informed and anticipate problems - Keeps clients informed of progress or
setbacks in projects - Meets timeline for delivery of products or
services to client
All suitably qualified and interested candidates should send their
applications to the following address: rsce-hrs-recruitmentservices@un.org or
hand deliver them to: United Nations Regional Service Centre Entebbe RSCE –
Entebbe Support Base, Buku Road P.O Box 710, Uganda. All applicants are
encouraged to apply by e-mail and must include the Vacancy Announcement Number
and the Job Title. The complete applications must include the following
documents:
- Cover Letter (letter of motivation or
application letter); - The United Nations Personal History form
(P-11), Download Here. - Academic Certificate(s) and/or High
School/Secondary Diploma; - Copy of birth certificate; or copy of
National ID; or copy of National Passport - Internal candidates must submit the two
(2) most recent performance evaluations (e-PAS).
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