Organisation: UAP Insurance
Duty Station: Kampala, Uganda
Reports to: Human Resources Manager
UAP Holdings Limited is the
pan-African Financial Services
Company with a primary purpose of acting as a holding company for the various
UAP businesses.
The Group’s origins in Kenya date back to the 1920’s when Provincial Insurance
Company of East Africa was incorporated. UAP Group embarked on a multi-phased
restructuring plan in 2006 to shift from a traditional non-life insurance
business to a broad-based Insurance and Financial Services Group. UAP Group has
grown into a Pan-African Financial Services Group with a geographical footprint
in six (6) countries namely Kenya, Uganda, South Sudan, Rwanda, Tanzania and
Democratic Republic of Congo (DRC). The range of services and products have
grown beyond General Insurance to include Life Assurance, Property Investments,
Fund Management and related Financial Services such as insurance premium
financing, financial advisory and securities brokerage.
Job Summary: The
Human Resource Officer will be responsible for the effective co-ordination and
administration of human resources and administrative functions including
recruitment, reward and recognition, welfare and procurement
Key Duties and
Responsibilities:
1. Recruitment and Selection:
- Updates
and maintains an appropriate electronic databank on all applications received
to facilitate efficient and expeditious sourcing of prospective CVs
whenever necessary - Supports
in the preparation of job vacancy advertisements for placement in the
print media - Conducts
routine assessment and shortlist of applications - Schedules
interviews, invites candidates for interview and whenever appropriate
participates in the interviewing process - Arranges
for medical examinations for selected candidates - Whenever
appropriate, prepares and discusses letters of offer with selected
candidates - Works
in liaison with Departmental Secretary to ensure that all the necessary
documentation for each new employee is promptly filed in their personal
files - Actively
participates in conducting orientation and induction training for new
staff - Monitors
performance of new staff, within the grades falling within her
jurisdiction, serving probation period, and liaises with departmental
heads in respect of their confirmation to permanent employment
2. Grievance and Disciplinary handling:
- Offers
guidance and counselling services to staff in appropriate grades in
respect of personnel policy, career development, interpersonal relations,
etc - Provides
guidance to first line management in respect of handling disciplinary
issues in accordance with Company personnel policy - Listens
to and endeavours to resolve grievances and complaints from staff as will
be brought to the attention of the HR&A Department from time to time - In
charge of monitoring staff motivational levels and advising management on
trends thereof through maintaining a record of observations, suggestions
and complaints received from staff
3. Corporate Policy and Communications:
- Actively
participates in the regular review and update of corporate manuals and
brochures - Co-ordinates
the preparation, execution and secure storage of Company contracts and
leases - Actively
participates in the production of the in-house magazine, including
sourcing and editing articles, preparing and publishing of dummies and
liaising with printers to ensure prompt and high quality production of
issues - Processing
all the placement of the Company’s official Congratulatory Message in
newspaper supplements sponsored by clients and business partners as
approved from time to time
- Supports
departmental heads in the preparation, review and update of job
descriptions for various jobs as required from time to time - Maintains
an up-to-date record of job descriptions for the relevant staff grades
within the Company - Maintains
and updates personnel records and data in confidential personal files as
well as within the HR information management system - Ensures
the maintenance of strict confidentiality in the handling of employee
records - Receives
and processes leave application forms - Maintains
and regularly updates record of staff leave balances, ensuring that
appropriately authorized leave forms are filed in the relevant personal
files - Works
in consultation with departments about preparation of and adherence to
annual staff leave plans
- Actively
monitors the operations of the dispatch office and office support services
at the switchboard, receptions, kitchen and messengerial services to
ensure high quality customer service - Ensures
the maintenance of high standards of discipline among office support staff - Conducts
performance appraisal interviews for staff directly supervised and
monitors achievement of performance targets
- Actively
co-ordinates the provision of appropriate administrative services such as
transport, refreshments, and sports equipment, during staff sports
activities - Guides
on appropriate indoor games to be introduced within the premises, and
institutes strategies to promote popularity of these initiatives among
staff - Co-ordinates
the administration of the staff medical scheme including dealing with
staff queries and concerns as well as liaising with medical service
providers about their services and settlement of their accounts in respect
of services rendered.
Qualifications, Skills and
Experience:
- The
applicant should preferably hold a Bachelor’s degree in relevant field - Professional
Qualifications desired - Also,
he / she should hold a Diploma in HR - A
minimum of three years’ experience in managing retail operations
All candidates who wish to
join the Insurance industry should send their applications via Email with an
undated CV and cover letter to liferecruit@uap.co.ug.
Deadline: 11th April
2015 by 5PM
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