05 May 2015

Entry Level Jobs - Customer Care Assistant at Platinum Credit (U) Ltd ~ Ugandan Jobline Jobs



Organization: Platinum Credit (U) Ltd


Duty Station: Kampala, Uganda


Platinum credit is a leading Regional Micro Finance Company, a

subsidiary of Platcorp Holdings Ltd, providing emergency loans to employed

individuals in Eastern Africa. We have a wide spread branch network in Uganda,

Kenya and Tanzania. Currently, Platinum provides loans to Civil servants and

employees of the Private sector, and will soon roll out asset finance products.


Job Summary:  The Customer

Care Assistant will be tasked to cordially attend to a variety of customer

requests and inquiries.


Qualifications, Skills and Experience: 

  • The ideal candidate for the Customer Care

    Assistant should hold a Degree in a business related field for example

    Bachelor of Business Administration, Bachelor of Quantitative Economics,

    Bachelor of commerce, Bachelor of Arts in Economics among others.

  • At least a year’s experience in a similar

    position preferably in a financial institution.

  • Proven skills in attending to queries and

    complaints for walk-in clients in an efficient and effective manner.

  • Call centre knowledge and experience.

  • Proven sales skills, by demonstrated

    success in consistently meeting sales goals.

  • Proven skills in customer service.

  • Computer literacy skills and knowledge.

  • Excellent numerical and analytical skills.

  • Excellent interpersonal and communication

    skills.


All suitably qualified and interested candidates should send their

applications with detailed CV and testimonials via E-mail to the address below;


The Administration Officer;


Send your application to: info@platinumcredit.co.ug,




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