Duty Station: Kampala, Uganda
Reports to: Head of Programme Effectiveness
WaterAid’s Vision is of a
world where everyone has access to safe water and sanitation. Our mission is to
transform lives by improving access to safe water, hygiene and sanitation in
the world’s poorest communities, WaterAid works with partners to maximize its
impacts for policy change/influence.
WaterAid works through
supporting local organizations and government authorities to design low cost
sustainable projects using appropriate and affordable technologies that can be
managed by the community itself.
WaterAid also seeks to influence the policy change through government
and other key international organizations to secure and protect the right of
poor people to safe, affordable water and sanitation services.
Job Summary: The Programme Coordinator Communications
and Learning plays a key role in Media, Public Communication, Documentation and
Dissemination of WAU’s experiences and key learning to enhance visibility and
scalability of best practices amongst the development sector and the WASH
partners (both government and civil society organizations). The primary
objective of this role is to systematically capture and disseminate experiences
in a manner that facilitates learning and influences policy and practice. The
Programme Coordinator Communications and learning will coordinate and support
the planning and delivery of internal and external communications activities
for WaterAid Uganda which includes working across the different units, among
partners and other key sector players. The post holder will maintain and
establish relationships to share messaging and content among diverse audiences
both national and international including key WaterAid partners.
Key Duties and
Responsibilities:
- Steers
on developing and executing an appropriate and effective overall
communication strategy and media engagement plan for WaterAid Uganda - Works
as the focal point of contact of WAU within the media fraternity by
developing and maintaining positive and proactive relationships in order
to support the work of WaterAid and its partners. - Develops
and manages all media channels in order to expand WaterAid presence and
influence online using social media tools such as Twitter, Facebook and
others as appropriate through a coordinated approach. - He/she
works closely with the programme heads and other coordinators to develop
specific communications strategies for programs and projects. s/he ensures
that these strategies are adequately implemented and coordinated across
the teams and partners - Carries
out documentation, packaging and dissemination of key WAU experiences and
approaches following well defined documentation needs and plans. - Offers
training and support for WAU and partners to document and communicate
experiences from our work with communities, government and other WASH
actors. - Actively
facilitates multi-stakeholder platforms and journeys to share and learn
from WASH experiences to improve programme delivery and influence policy
and practice - Undertakes
internal and external communications work including marketing of specific
approaches; WASH products and research work, as well as planning,
developing and managing special events. - Develops
and delivers specific promotional materials; including managing the
design, development and dissemination of effective communication and
advocacy products for key projects, including briefs, brochures,
PowerPoint presentations, web features, blogs, newsletters, press
releases, researches, reports, and website content etc. - Writes
and edits content for the web and communications pieces, including
E-Newsletter, brochures, advertisements, etc. for all WAU and sector
related activities, manage all updates both locally and internationally.
This will also involve the management and contributing content for the WAU
page on the “The Source” and website. - Coordinates
the editing of selected technical papers, including the preparation of
short summary briefs of longer reports, with colleagues from the policy,
programmes and fundraising teams. - Technically
supports WAU teams in preparing communication materials for conferences,
workshops, media, and other events at the district, national and global
level. - Supports
partners in ensuring visibility of their work among the target groups,
government, other partners and donors - Actively
promotes understanding of the WASH sector and other development issues
within WAU and partners - Represents
WAU in key WASH advocacy and government meetings especially at local
levels where partners work. - Keenly
tracks the impact of WAU’s communications work by monitoring media work
and written publications, social media, and other statistics. - Conducts
field visits to support partners to develop and implement clear
documentation and communication strategies and activities - Keenly
analyses partner documentation and communications needs and provides
relevant technical support and training, coaching, advice to partners in
areas of documentation and communication. - Actively
facilitates and supports partners to develop and utilise WASH communication
materials for advocacy and public campaigns at international, sector or
district levels - Works
with the voices from the field coordinator to collect and share content as
and when required. - Serves
as a key contact/liaison between Uganda and other sector communicators and
media networks - Carries
out planning, monitoring and reporting on all communications activities
and handles related budgets - Performs
any other job related duties as assigned by the line manager.
Qualifications, Skills and
Experience:
- The
applicant should hold a Bachelor’s degree in Communications, Journalism,
International Development, or related field, preferably with an
international organization. - At
least five years’ experience and extensive knowledge in Communications and
Media Advocacy related work with a strong media links and contacts. - Technical
ability – Excellent Microsoft computer knowledge of packages like
InDesign, Desktop Publishing, Adobe, MS Word, Photoshop, and website
design. Proficient with content management systems or similar web-based
functions. Command of top social media formats. Ability to rapidly learn
and adapt to changing technical tools. - Good
knowledge and understanding of National Development Plan, Sector-wide
approaches, development financing and functioning of government policies
like decentralisation. - Past
experience of coordinating messages across social media channels’ - Excellent
relationship-building skills across different sectors and in the media
fraternity. - Excellent
track record of successful social media engagement and other online
audience interaction. - Excellent
writing and editing skills coupled with good interpersonal relations. - Prior
experience of working with and supporting partners. - Exceptional
communicator – with excellent writing, editing, presentation, and
conversational skills. - Appreciates
multiple points-of-view – the ability to think from the audience
perspective, relate to needs and timeliness, and tailor messages in the
best interests of each audience. - Collaborates
– proactively contributes ideas, seeks input, shares information to
diverse audiences in an engaging and concise manner. - Exceptional
interpersonal skills – in keeping with a highly respectful workplace and
partnering centres. - Respects
confidentiality – with utmost care and privacy for Institute members and
partnering organizations. - Superior
project management – prioritizing projects, maintaining organized
workflow, meeting commitments and deadlines to others. - Excellent
written and oral English communication skills. - Commitment
to addressing inequalities and use of pro poor approaches. - Highly
output-focused, good planning and organisation with a strong attention to
detail. - Possess
the ability to work independently and multitask under tight deadlines in a
fast-paced environment. - Ability
to train and mentor others in the techniques for preparing and
disseminating information to the public and target groups. - Ability
to establish and maintain working relationships with internal and external
stakeholders; ability to provide complex and strategic information and
advice to partners, key sector actors and the public. - Ability
to direct the development of content as part of the overall communication
strategy; ability to teach others how to edit and analyse material. - Possess
the ability to set and enforce communications standards and protocols.
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