IT Assistant. – Inter-Religious Council of Uganda (IRCU) - 2015

Reports to: IT Manager

The IT Assistant will provide a wide range of services to actively promote and support the use of ICT systems and facilities within the various departments of IRCU in line with the ICT strategies and guidelines.

Key Duties and Responsibilities:
· Support in the development, implementation and review of ICT systems and procedures
· Take part in designing and implementing the ICT budget for the organization and make orders of required items as per the organizational goals
· Oversight and maintenance of web site and data
· Responsible for coaching and training system users and providing timely systems support.
· Perform any other duties as assigned by the IT Manager.

Qualifications, Skills and Experience:
· The IT Assistant should preferably hold a Bachelor’s degree in Information Technology, Management, Computer Science, from a recognized University
· A minimum of three years’ working experience in the same position
· Prior exposure and experience in advising and supporting users, development, implementation and on-going systems administration
· Excellent organizational, attention to detail and coordination skills.
· Ability to work independently with minimal supervision, exercise good judgment and maintain confidentiality.
· Flexible in approach and receptive to new ideas and ways of working, including ability to work under pressure.
· Excellent communication skills
· Ability to train users on a variety of software applications, impart knowledge and encourage others; prepare and deliver effective reports/presentations in one to one, group and formal settings.
· Prior experience and knowledge in Microsoft Office applications, experience (Word, Excel, Access, PowerPoint, FrontPage) or Macintosh, and Web technologies, protocols, and tools including HTML, CSS
· Ability to analyze business problems and recommend suitable ICT solutions where appropriate.
· Ability to be a self-starter and work on own initiative, but also work closely with others.
· Ability to understand and interpret technical information and share information with non-technical users.

Note: Evidenced work experience shall be required for all positions. Female qualified candidates are encouraged to apply.