Program Officer – Performance Management – Kampala – Intra-Health International - 2015

About Intra Health:
For over 30 years, in more than 100 countries, IntraHealth International has empowered health workers to better serve communities in need. IntraHealth fosters local solutions to health care challenges by improving health worker performance, strengthening health systems, harnessing technology, and leveraging partnerships. In collaboration with governments, nongovernmental organizations, and private- sector organizations around the world, IntraHealth champions the needs and contributions of health workers—from doctors and nurses to community health workers to health facility managers—and works to ensure they have the tools, supplies, information, training, and support they need to provide communities they serve with the best possible opportunity for health and well-being.

About USAID Intra Health SHRH Project:
The purpose of the Strengthening Human Resources for Health (SHRH) project is to strengthen the capacities of central ministries, districts, health professional councils, PNFP and health training institutions to effectively and efficiently plan, manage and utilize the health workforce; and strengthen systems for sustained health worker performance to improve health outcomes for the people of Uganda.

Job Summary: The Program Officer, Performance Management will support the Senior Advisor Performance Management to develop and implement performance management strategy for national, district, and health facility levels. The incumbent will assist the Senior Advisor in providing technical assistance to health leaders and managers to implement the performance management system, including enhanced planning capacity, support supervision, reward and sanctions, reduction of absenteeism to improve health worker performance and productivity at national, district, and health facility levels.

Key Duties and Responsibilities:
· Build the capacity of health leaders and managers to implement the performance management initiatives.
· Offer technical guidance to health leaders and managers to translate their expected performance outputs into activities and establish a system to monitor their performance.
· Build the capacity of District Health Management Teams (DHMTs) and Health Facility Managers on the Performance Management process and guide them to develop their own individual annual performance plans based on district and health facility plans.
· Provide technical support to health leaders and managers in the implementation of the performance agreements.
· Take part in piloting team-based problem-solving or peer supervision models as alternatives to the current cascade model and enhance mutual learning and team work.
· Work closely with technical programs at Ministry of Health (MOH) and district-based IPs to harmonize and disseminate service standards and update tools.
· Work with district, facility, and PNFP health managers to determine and implement the strategy to reward performance.
· Actively participate in developing and implementing a strategy for reduction and monitoring of absenteeism at health facility level.
· Perform any other duties as assigned by the Senior Advisor, Performance Management.

Qualifications, Skills and Experience:
· The ideal candidate for the USAID SHRH Program Officer vacancy should hold an Advanced degree in Arts or Social Science, Public Health, Economics, or a field related to Human Resources Management, Performance Management or Human Resources for Health (e.g., management, public policy).
· At least six years’ working experience implementing or managing HRH or related activities in Uganda
· A minimum of three years’ of the working experience should have been served at a senior level of at least Principal Officer in Government or in a reputable organization in the private sector.
· Proven exposure and experience in performance management
· Broad knowledge and understanding of the Uganda health care system, the Ministry of Health, District Government, and other development organizations in Uganda would be an added advantage.
· Demonstrated ability to carry-out analysis of HRH issues; and sound costing of interventions to motivate resource allocation for HRH.
· Prior experience working on USAID-funded projects is highly desirable.
· Show commitment and record of achievement to building the capacity of local partners.
· Excellent verbal and written English communication skills.
· Computer literacy skills i.e. MS Office applications including Word, Excel, PowerPoint; Outlook

Personal Competencies:
· Innovation: Develops new, better or significantly different ideas, methods, solutions or initiatives within your role that result in improvement of IntraHealth’s performance and meeting objectives, results and global commitments.
· Accountability: Holds self and others accountable for all work activities, research and personal actions and decisions; follows through on commitments and focuses on those activities that have the greatest impact on meeting measurable high quality results for IntraHealth’s success.
· Service Excellence: Knowledge of and ability to put into action customer service concepts, processes and techniques to access internal and/or external client needs and expectations and meet or exceed those needs and expectations through providing excellent service directly or indirectly.
· Planning and Organizing: Develops clear goals that are consistent with agreed upon strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate time and resources for completing work; foresees risks and allows for contingencies when planning; and monitors and adjusts plans and actions as necessary.
· Interpersonal Relationships: Knowledge of and the ability to effectively interact within and across Divisions, Departments/Country Offices in a constructive and collaborative manner.
· Effective Oral and Written Communication: Understands effective communication concepts, tools and techniques; ability to effectively transmit, explain complex technical concepts in simple, clear language appropriate to the audience; and receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

How to Apply:
All candidates are strongly encouraged to send their applications to the HR & Administration Officer including an updated CV, and photocopies of their certificates and testimonials via email to jobs-uganda@intrahealth.org
NB: Total file size of attachments should not exceed 2MB.

Deadline: Friday, 2nd October 2015