Organisation: Uganda National Bureau of Standards (UNBS)
Duty Station: Kampala, Uganda
Reports to: Senior Administrator
Uganda National Bureau of Standards (UNBS) is a statutory body under
the Ministry of Trade Industry and Cooperatives mandated to coordinate the
elaboration of standards and quality of products and services so as to
facilitate fair trade, promote local industries and protect consumers.
Job Summary: The Front Desk Officer will be responsible for
handling all front office reception whilst providing secretarial, clerical and
administrative support.
Key Duties and Responsibilities:
- Cordially welcome visitors by greeting
them, in person or over the telephone - Answer and or refer inquiries as
appropriate. - Maintain employee and department
directories. - Guide and direct visitors to Offices or
Officers accordingly. - Maintain reception security by following
and enforcing procedures. - Maintain and monitor the visitor’s book
and issue visitor passes. - Maintain telecommunication system both
internal and external and record staff external calls for accountability
purposes. - Re-direct calls as appropriate and take
messages when required. - Open and date stamp all general
correspondences and route them to the right offices. - Offer timely secretarial support whenever
required. - Maintain safe and clean reception area by
complying with procedures, rules or regulations. - Receive record and route all employee
applications on behalf of the Executive Director. - Supply information regarding the
organisation to the general public, clients and customers
Qualifications, Skills and Experience:
- The Front Desk Officer should hold an
Honour’s Degree in Secretarial Studies, Arts in Arts, Hospitality or any
other related qualification from a recognized University/Institution. - At least two years’ experience in a busy
reception environment. - Be highly computer literate with skills in
Microsoft Word, Excel and Internet applications. - Specialized training in Customer care is
an added advantage. - Possess excellent verbal and written
communication skills - Professional personal presentation
- Customer service orientation
- Stress tolerance
- Possess excellent information management
skills - Keen attention to detail and high degree
of reliability - Respectful and culture sensitive
Age: Between 25 and 40 years.
All qualified applicants should send their applications together with
attached copies of all academic qualifications, copies of valid identity cards
and detailed CVs with mobile telephone numbers indicated, names and contact
details of three referees, to the address below in person;
Uganda National Bureau of Standards,
Plot M217 Nakawa Industrial Area,
Deadline: 20th April 2015 by 5:00 PM
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