Relationship Officer Jobs - Entrepreneurs Financial Centre (EFC) ~ Ugandan Jobline Jobs

Organisation: Entrepreneurs Financial Centre (EFC)

Duty Station: Kampala, Uganda

EFC Limited is a new

microfinance institution in Kampala located in Ndeeba at Master Wood Plaza.

Already well-established in Zambia and Tanzania, the Entrepreneurs Financial

Centre model is a proven market leader providing specialized lending services

in amounts up to UGX 50 million to existing micro and small enterprises. The

purpose of the Entrepreneurs Financial Centre (EFC) is to provide increased

access to specialized financial services for entrepreneurs while contributing

to wealth creation, improvement of living conditions and development of the

Ugandan private sector.

Job

Summary:  The Relationship Officer will

primarily develop and maintain the EFC customer savings portfolios through

professional customer management and proper business relations with existing

and potential customers to promote the EFC’s various products and services and

meet their expectations.

Key

Duties and Responsibilities:  

·        
Identify, attract and retain savings customers;

·        
Routinely analyse savings rates on monthly basis

and trends on a weekly basis;

·        
Devise, and keep a regular customer visitation

roster in order to assess savings activities and performance;

·        
Actively participate in various marketing,

representation and research activities to support the growth of the savings

portfolio through the retention and growth of existing customers and attraction

of new customers;

·        
In charge of identification of potential customers

for referral;

·        
Being attentive to the needs and expectations of

customers and opportunities to improve service quality thus ensuring that their

needs are fulfilled and that appropriate resources are performing the required

follow-up;

·        
Carrying out various support function follow-up

activities to promote the quality of savings products;

·        
Maintaining and improving quality results by

adhering to standards and guidelines as well as recommend ways of improving the

procedures;

·        
Sending monthly savings statistics and reports as

required;

·        
Submitting quarterly summary reports on overall

savings portfolio performance;

·        
Performing any other job related duties and

responsibilities as assigned by the Reporting Officer.

Qualifications,

Skills and Experience:  

·        
The Relationship Officer should preferably hold a Bachelor’s

Degree in business related studies or Marketing & Public Relations;

·        
At least two years’ relevant financial institution

experience required;

·        
Detailed practical knowledge of handling new and

repeat deposit business in the financial services sector and the foresight to see

how the intricate day-to-day business activities link with and support the

achievement of the vision and mission of the EFC.

·        
Excellent communication skills and the ability to

build rapport with the customers;

·        
Excellent sales and marketing skills;

·        
Possess the ability to multi-task and be

adaptable.

All suitably qualified

candidates should send their applications with a detailed CV at our head

offices in Ndeeba on Master Wood Plaza or email only CV and application to:

HR_OFFICER@efcug.com.

NB: Only qualified candidates will be

contacted for an interview.

Deadline: 26^th June,

2015