Uganda: Technical Support Specialist | Uganda Jobs Vacancies, Employment, Career Opportunities in Uganda. - 2015

Organization: FreeBalance

Country: Uganda

Closing date: 30 Jan 2015

As a Technical Support Specialist at FreeBalance, you will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.

Main Responsibilities:

• Analyze business requirements and develop technical requirement specifications


• Learn and understand clients’ current technical environment and recommend possible modifications to ensure optimum integration with FreeBalance’s products/solutions


• Act as primary technical contact for the client during deployment and post-implementation


• Complete technical product installations and upgrades, including database and software installs and system tuning


• Collaboratively develop and deliver technical training to clients


• Provide technical input to proposals


• Provide feedback to Sales, Product Management and Development on technical issues and future product requirements based on interaction with clients


• Develop new or modify existing custom solutions, including forms and reports


• Other duties as required

Education and Experience:

• University degree in Computer, Systems Engineering or Software Programming


• Knowledge of enterprise hardware systems, networks, application software and database systems


• Ability to write ANSI SQL scripts with solid understanding of relational database such as Oracle 11G and MS SQL 2005


• Intermediate skills with J2EE Application and Web Servers such as Tomcat/Apache


• Knowledgeable in Windows and Linux operating systems


• Intermediate skill level of SQL Scripts and reports/form development using one or more of the following tools: Crystal Reports, Visual Basic and/or Jasper Soft


• Excellent client management and organizational skills


• Outstanding written and verbal communication skills in English


• Ability to travel internationally as required

This is a full-time position based in Uganda.

To apply, please visit: http://www.freebalance.com/company/jobs_uganda.asp#tech_sup_spec

How to apply:

To apply, please visit: http://www.freebalance.com/company/jobs_uganda.asp#tech_sup_spec