Careers in Banking - Local/Regional Sector Head - Client Coverage at Stanbic
Duty Station: Kampala, UgandaStanbic Bank is the largest commercial bank in Uganda, by assets, with an estimated asset valuation of US 1.3 billion dollars. Stanbic is a subsidiary of Standard bank Group, an International bank whose headquarters are in Johannesburg, South Africa.Job Summary: The incumbent will be responsible for achieving the desired financial performance for the industry sector(s) locally/regionally, and ensure that the resources involved have the necessary leadership, guidance and support to achieve the set financial targets. The jobholder will also partner with the Client Coverage Heads to ensure the achievement of financial targets in the applicable geographies. The Local/Regional Sector Head - Client Coverage will take leadership of the resources assigned to the sector(s) by providing the strategic direction that will enable Standard Bank to position itself in the industry and drive the realization of goals set. The job holder will also build and grow working relationships to achieve high levels of client service, business targets and revenue opportunities across Client Coverage with key players in the industry. Key Duties and Responsibilities: 1. Strategy Formulation and Execution: Provide the required industry sector(s) strategic leadership, at a local or regional level, to enable transaction execution of the specific sector(s); Overall leadership of banking activities and solutions in the specific local/regional sector(s).Set and drive the achievement of sector(s) specific financial targets, such as, revenue, ROEs, etc. and achieve the budgeted profitability; Increased sector(s) revenue and profitabilityDevelop and implement the sector(s) strategy in line with the overall strategy and parameters set by the PRMC (Portfolio Risk Management Committee); Strategic positioning and direction of the sector(s) across all relevant geographies (when applicable).2. Build Standard Bank's profile in the industry: Continuously build Standard Bank’s industry profile with high level, representation at conferences, workshops, expert panels, key industry events, publications and other marketing events which fit SB’s market focus; Increased Standard Bank positioning and involvement in all specific sector(s) opportunities locally/regionally.Develop client specific marketing programs and assist with the execution of the local/regional sector(s) marketing plan for existing and new clients; Enhanced client coverage and execution and effectiveness of the marketing plan.3. Financial Performance Management: Define and set the target financial performance for the sector(s) at a local/regional level; Integrated financial performance management of the sector(s) through defined objectives for individuals/teams.4. Develop and share in-depth industry knowledge: Maintain detailed and current understanding of the industry (at a macro-global level, specific regional or local issues and key clients) to ensure that new opportunities for Standard Bank are capitalized and threats are quickly identified; Deep understanding of the industry’s market environment and opportunities and continuous assessment of competitor landscapes, threats and commercial opportunities for the client.Continuously, and through different channels, share industry knowledge expertise with the resources deployed to the sector(s) and internal stakeholders; Ensure that individuals have the necessary context to operate in the sector(s), and contribute to the up-skilling and development of others.5. Client Relationship Management: Foster and maintain strategic relationships with key clients to drive the development and delivery of business solutions and revenue growth for the specific sector(s); Generate and share strategic insights around clients on an ongoing basis, leverage external credibility to personally maintain and deepen client relationships at the appropriate level and foster long-term client relationships.Develop in-depth knowledge of the key clients’ strategy, business context and financial performance; Share this knowledge with the CSTs so that the team members can proactively respond and anticipate client requirements.Ensure the development and implementation of strategic client plans (together with the core CST) in line with the broader strategy; ensure client plans are aligned to the sector(s) strategy.Ensure the administration and analysis of the Client Service Surveys, as well as the implementation of focused action plans needed to address the gaps identified; ensure that gaps identified are addressed and that there is improvement in levels of client satisfaction.6. Delivery of Customized Sector Solutions: Steer the development of innovative solutions tailored to the specific sector(s) needs which will allow Standard Bank to meet the sector(s) business requirements; High level, multi-product & cross-border solutions to enhance the delivery of customized services and products and SB’s positioning as the bank of choice in the sector(s).Maintain a proficient and relevant knowledge of products, pricing, services and capabilities across the team to ensure relevant and informed client conversations; Leverage research products offered by the bank for the client’s advantage and focus on enhancing cross-selling opportunities and originating profitable transactions in conjunction with the product areas.Continuously internally position the sector(s) in Standard Bank, by demonstrating the potential business opportunities and the need for the bank to operate in the sector(s); Gain internal support and buy-in across divisions that will support the achievement of business objectives.7. Provide internal Leadership & Guidance: Provide a framework under which all should operate to ensure the necessary controls; monitoring and support are in place to achieve high levels of client service and solutions development; Ensure leadership and guidance of resources allocated to sector(s) clients.Embed the client engagement model within the strategy and act as facilitator between business units on deployment of resources to the sector(s) with a focus on risk optimization, efficient limit and capital utilization and maximizing profitability; Oversee robust allocation of resources and the effective management of Bank Relationship Management Teams across relevant geographies and the strategic use of capacities.Act as the "first line of defense" as required by the Credit Standard; Early warning of portfolio stress communicated to all relevant stakeholders.Provide sector leadership at various Risk fora; Aligned objectives between Sector and Credit8. Credit and Risk Management: Oversee the level of exposure and set limits within the bank’s risk appetite for the particular sector(s); Systematic risk management and mitigation approach.9. People Management: Lead and continuously develop resources and build a credible and capable sector(s) team; Credible and effective sector(s) team that have the skills to respond to the clients’ requirements.Qualifications, Skills and Experience: The ideal candidate for the Standard Bank Career Placement should hold Undergraduate qualifications, preferably in a discipline relevant to the specific sector(s) or equivalent. Possession of other relevant qualifications including post graduate qualifications such as an MBA is considered a bonusAt least seven years of relevant experience (specific industry sector experience, such as dealing with industry stakeholders at an Executive level, will be considered an advantage). At least 3-5 years in a leadership role.Past experience in Client Coverage is an added benefit.All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses. Please visit web link below and click Apply now if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.
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