Barclays Bank Job Careers - Relationship Manager-Global Corporates

Organisation: Barclays Bank

Duty Station:  Kampala, Uganda

Reports to: Head, Portfolio Analytics (AVP)

Barclays Africa encompasses Barclays Global Retail

Banking, Corporate Banking, and Barclaycard operations in 10 countries

organised in four geographic areas: North Africa (Egypt), East and West Africa

(Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia

and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

Barclays Africa serves its 2.8m customers through a

network of 573 branches and service centres providing a variety of traditional

financial products including retail mortgages, current and deposit accounts,

commercial lending, unsecured lending, credit cards, treasury and investments.

• Manage and sustain a portfolio of corporate customers under the
  
  umbrella of Global Development Organizations and or Public sector names,
  
  building long term relationships founded on efficient and reliable support
  
  for their business. This is achieved particularly through quick risk
  
  decisions and managing consistency and quality of operational service.


• The primary job objective is to maximize risk-adjusted portfolio
  
  contribution; and to grow the liability base of the Corporate bank.


• The incumbent will also be responsible for business development both
  
  with new customers and with existing customers where they are expected to
  
  increase “wallet share”.

• Maintain Relationship Account Plans for all customers in the
  
  portfolio such that contact with customers is prioritized.


• Carry out annual and if appropriate, interim reviews of customers
  
  borrowing facilities


• Conduct annual and if appropriate, interim reviews with
  
  non-borrowing customers


• Determine the key messages, e.g. agreed service standards,
  
  negotiated pricing, relationship team contact points and new product
  
  changes, deciding upon the most appropriate communication method


• Deal with and find adequate  solutions
  
  to customer complaints


• Determine the products that are most effective in meeting customers’
  
  needs and be able to sell these at short notice both reactively and
  
  proactively.


• Research, create and follow up a target list for potential new
  
  business.

• Research, create and follow up on a target list for potential new
  
  business


• Help in the identification of priority customers using the Customer
  
  Relationship Planning templates to assess their present and potential
  
  contribution.


• Gather and collect all the required information that is needed to
  
  prepare and assess credit applications. Role holder will be expected to
  
  input certain key information such as judgmental information. (They will
  
  work with Associate Relationship Managers (ARMs)  and Corporate Credit Manager (CCM)
  
  resources to construct credit applications).


• Control and quality of the portfolio, using available triggers and
  
  adherence to Risk management guidelines and policies.

• The applicants should preferably hold a Bachelors in Business Administration, Sales & Marketing, International Business or equivalent


• Relevant and adequate experience gained in similar role and environment


• The applicant should have extensive knowledge of the Bank’s products,
  
  services and policies.


• Possess a detailed knowledge of the Corporate set of products as
  
  well as a broad understanding of products available in Barclays Africa
  
  Group.


• For Complex products, will have a detailed knowledge of the
  
  requirements of the more sophisticated customers.


• Introduce the product and co-ordinate the introduction of the
  
  relevant Group product specialist.


• Possess extensive knowledge and understanding of policies and
  
  strategies within the country as they relate to the demands of the
  
  customer base.


• Possess a detailed understanding of Country and CBRM guidelines and
  
  credit risk policies.


• The job holders will be ACIB or equivalent is required 


• Excellent relationship skills


• Credit Risk skills, (an added advantage especially for Public sector
  
  names)


• General Corporate skills


• Excellent communications skills

If you feel challenged by any of the above positions,

and believe you can deliver on key deliverables as outlined above, upload your

application letter, current curriculum vitae and photocopies of academic

certificate to our recruitment website detail below:

Barclays is an equal opportunity employer that

recruits, develops and promotes people on merit, and rewards outstanding

performance, regardless of background and gender.

Deadline:  31st March, 2016

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