28 December 2015

Communications and Customer Relations Officer Job Placement - Federation of Uganda Employers (FUE)






Organisation: Federation

of Uganda Employers (FUE)


Duty

Station:
  Kampala, Uganda


Reports

to:
Marketing Manager


Federation of Uganda Employers (FUE) is a

voluntary membership organization established and fully owned by the Employers.

It was founded in 1958 as the representative body of all Employers in Uganda.

It was registered as an Association in 1960 under the Trustee Incorporation

Act. It’s a voice of all Employers on Social and Economic issues. It is an organization

that advocates for Employers rights.


Job

Summary:
The Communications

and Customer Relations Officer will support the Marketing Manager in providing

editorial, strategic, creative and operational support across FUE’ work. The

incumbent will also play a key role in ensuring FUE’s communications are both

influential and informative for the full range of our stakeholders.


Key

Duties and Responsibilities: 


·        
Provide

advice to FUE on internal and external communications.


·        
Develop

communication objectives and communication plans.


·        
Arrange

publicity for the organization through different outlets and maitain the corporate

communications strategy to increase and promote FUE awareness.


·        
The

incumbent will compose, edit, design, record, produce publications such as

newsletters, leaflets and brochures.


·        
Update

the company website, blogs, on a daily basis.


·        
Write

news releases, speeches and articles with the help and guidance of the Manager

and/or Director CO/MMD and/or ED.


·        
Write

and implement communication of promotional plans.


·        
Keep

staff and clients up to date with company news.


·        
Build

and strengthen working relationships with Media and provide the public with

information when it is requested


·        
Coordinates

and approve the work of artists, photographers and printers and monitors work

in progress


·        
Render

support in web development and technological enhancements and ensure interactive

social media presence on all FUE social media sites (Facebook, Twitter, YouTube,

Google +, Linkedin, etc)


·        
In

charge of negotiating rates and orders advertising for print, television or

radio.


·        
Implement

communications, marketing, advertising and publishing strategies, which promote

the key policies and programs of the department.


·        
Plan,

write, edit and publish a variety of communications and other documents, which

present a positive image of the department to the public eg. News Letter, Annual

Reports etc.


·        
Provide

advice to internal clients by analyzing their specific communication needs, and

assisting in the planning, development and implementation of creative strategies

as required.


·        
Carry

out specific communications tasks, including speech writing, media release preparation

and distribution, promotional launches, displays and other special events.


·        
Work

closely with departmental clients and external agencies to plan creative

strategies for special events, launches, displays and other promotions, which

highlight the achievements of the department.


·        
Render

support in the implementation of promotional launches, special events and

displays.


·        
In

charge of the review and development of systems and procedures that improve the

efficiency and effectiveness of the team and provide a quality service to

clients.


·        
Ensure

all communication policies, plans and documents reflect the need to establish a

work environment that is free from all forms of discrimination and harassment, that

equal opportunity is applied to all staff under supervision and that the

principles of cultural diversity are applied in responding to the work of the

branch or the needs of individuals.


·        
Plan

and undertake communications duties to contribute to the Department’s media projects

and tasks through the electronic and print media.


·        
Assume

project responsibility for public relations tasks, including promotional launches,

displays and other special events.


·        
Act

as a consultant to internal clients to analyse specific public communication needs,

and plan and implement creative strategies as required.


Qualifications,

Skills and Experience: 


·        
The

ideal candidate should preferably hold a university degree preferably in

Communication area


·        
At

least two years’ experience in a role(s) of Communications or Public Affairs.


·        
Strong

project management/organizational skills.


·        
Demonstrated

ability to use spreadsheets to analyze data and spot trends.


·        
Ability

to work with minimal supervision.


·        
Excellent

communication and presentation skills.


·        
Excellent

analytical skills.


·        
Excellent

inter-personal skills.


·        
High

degree of honesty and integrity


·        
Broad

knowledge and understanding of the modus operations of press offices,

publication houses and media, as well as stakeholder organisations like NOTU,

COFTU, MGLSD, MoES & MFPED, MPS


·        
Working

knowledge of contracting and monitoring of out
sourced contractual services.


·        
Excellent

communication skills


·        
Ability

to develop and execute a communication plan.


·        
Excellent

communication skills (both written and oral)


·        
Computer,

desktop publishing skills, experience in web design


·        
High

degree of creativity to communicate in different ways (Ability to write in a

variety of styles to appeal to different audiences)


·        
Resilient,

with the ability to work to deadlines and maintain high levels of professionalism

while managing multiple demands.


All suitably qualified and interested

applicants should send an application letter and an up to date CV only that

provides details of the applicant’s specific qualifications for the desired

position, current and expected salary and contacts of three professional

referees via Email to: applications@fuemployers.org addressing them to:


The Human Resource Specialist,


Federation of Uganda Employers,


Plot 1207, Namanve, Kiwanga Road,


P.O. Box 3820, Kampala. Uganda


NB: Please include the title

of the position for which you are applying in the subject line of the E-mail.


Deadline:

15th January 2016 by 5.00pm.













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