Duty Station: Kampala, Uganda
Ericsson
is a world-leading provider of telecommunications equipment & services to
mobile & fixed network operators. Over 1,000 networks in more than 180
countries use Ericsson equipment, & more than 40 percent of the world’s
mobile traffic passes through Ericsson networks. Using innovation to empower
people, business & society, we are working towards the Networked Society,
in which everything that can benefit from a connection will have one. At
Ericsson, we apply our innovation to market-based solutions that empower people
& society to help shape a more sustainable world.
Job Summary: The LTE RAN Engineer will be in charge of the coordination,
management and execution of proactive and reactive maintenance activities that
require a higher level of support that the one offered by the 1st Level
Operations. The incumbent will ensure that the services provided to customers
are continuously available and performing to Service Level Agreement (SLA)
performance levels.
Key Duties and Responsibilities:
- The RAN engineer is also responsible for
securing the operations activities are performed according to the
following points. - In charge of alarm troubleshooting and corrective
action for LRAN & Microwave Network from OMC. - Support as per Alarm severity in both LRAN
& Microwave Backbone Network. - End to End Operational & Maintenance
support for LRAN & Microwave Network. - Quality Network Optimization, trouble
shooting and fixing the worst Key Performing Indicators. - End subscriber issues attended as per request
from Customer Local Organization on severity basis. - Daily, Weekly & Monthly report
preparation for network elements. - Perform preventive & corrective
maintenance, work-orders execution, incident & problem management
support activities. - Logging the performed activities in
specifically ticketing tools. - Attending to Critical Network Customer
Complaints and resolving them within the agreed periods.
Qualifications, Skills and Experience:
- The ideal candidate should have three to five
years’ experience in RAN or related networks - Broad working knowledge of LTE architectures
& network topologies & standards - Hands on working experience on ALU NPO,SAM ,WPS
tools. - Proven experience in remote or site
operations (design, planning, optimization, integration, acceptance,
commissioning, testing, support) of related nodes Knowledge of access
medium technologies - Previous exposure and experience of multi-vendor
products: ALU (must), Ericsson - Broad working knowledge of data networking
technologies is a plus - Broad knowledge of transport architectures
& network topologies is a plus - Knowledge of UNIX or LINUX operating systems
is a plus - Communication with contractors/partners/customers
as well as with various internal units and stakeholders - Availability for on-call work schedule, night
work - Availability for participation in abroad
projects - Problem solving and trouble shooting skills
- Excellent communication skills
- Social skills and awareness
If
you believe you are one of the ideal candidates for this opportunity in working
with the world’s leading provider of telecommunications equipment &
services, Ericsson, then visit the web link below for full job details and
Apply Online.
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