Organization: Centenary Bank
Duty Station: Kampala, Uganda
Reports to: Chief Manager E Banking
Centenary
Bank is the leading Commercial Micro Finance Bank in Uganda serving over
1,300,000 clients (a quarter of the banking population) in 58 branches spread
countrywide. We are one of Uganda’s top three financial organisations,
employing more than 1,900 people. Joining Centenary Bank is an opportunity to
use your skills and experience in tackling real world problems.
Job Summary: The Manager Agency Banking will be in charge of developing,
coordinating and monitoring the implementation of Agency Banking Strategy in
line with E banking strategy, annual budget, overall divisional work plan and
regulatory framework.
Key Duties and Responsibilities:
- Responsible for the preparation of Agency
banking annual work plan with clear targets for Agent recruitment,
transactions and commission in consonance with the Bank’s Operational
plan. - Implementation of the Agency Banking strategy
in line with bank’s overall strategy including Drawing and implementation
of the Agent recruitment and training programme as per agency banking
annual work – plan. - Carry out regular Agent visits and Prepare
performance reports as per agreed visit schedules and BOU guidelines in
line with the annual Agency Banking work plan. - Attend to Agent, internal and external
customer queries and complaints in line with the customer service
standards of the Bank. - Work closely with the IT department to make
ensure agent transaction systems are up and running all the time. - Carry out business risk assessments and
institute controls in place to mitigate the risks, monitor compliance and
safe operations of the agents by carrying out periodic visits. - Support the business units in the identification
of potential agents, coordinate joint marketing activities and cross-sell
Alternative Banking Channels products. - Carry out back office processing to ensure
timely reconciliation agents accounts and also monitor both float and
liquidity levels of Agents. - Manage performance and productivity of both
agents and line staff as per set performance targets.
Qualifications, Skills and Experience:
- The ideal candidate for the Centenary Bank Manager
Agency Banking job opportunity should hold a Bachelor’s Degree in business
related course e.g. Economics, Social Sciences , Business Administration,
IT - A minimum of five years’ experience in the
banking industry, three of which should have been at managerial level. - Good marketing and people management skills
- Computer skills
- Excellent report writing skills
- Analytical and having attention to detail
- Good presentation skills
- Must be familiar with Banking practices,
policies and procedures - Familiarity with the Anti-Money Laundering
act and other regulatory frameworks.
All
candidates who desire to join Centenary Bank should send their applications by
following the instructions below; downloading an application form for
employment, download
here, filling it and enclosing an application letter, Curriculum Vitae
(CV) with three professional referees and copies of academic
testimonials/certificates and send the application to:
General
Manager Human Resources, Centenary Bank, P.O. Box 1892 — Kampala, Uganda.
Note:
While we thank all applicants for your interest. Only shortlisted applicants
will be contacted. Only shortlisted applicants will be contacted.
Deadline: 24th February 2016 by 5:00 pm
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