Organisation: United States
US Embassy, US Mission in Uganda
Duty Station: Kampala,
Uganda
Salary Grade: FSN-3 (Ugshs
29,144,837 to 42,715,636 p.a. inclusive of allowances)
Welcome to the
United States Embassy in Kampala, Uganda.
The United States has enjoyed diplomatic relations with Uganda for over
30 years. Ambassador Scott H. DeLisi
currently heads the U.S Mission to Uganda.
The Mission is composed of several offices and organizations all working
under the auspices of the Embassy and at the direction of the Ambassador.
Among the
offices operating under the U.S Mission to Uganda are:
·
United States Agency for International Development
(USAID)
·
Centers for Disease Control (CDC)
·
Peace Corps
Job Summary: The Telephone
Operator/Receptionist will support the US Embassy by serving as its Switch
Board Operator.
Key Duties and Responsibilities:
Operate
the switch board:
·
Receiving calls from both outside callers and
intercom, redirecting calls to the intended recipients.
·
Placing calls for Mission personnel who do not have
access to outgoing lines, while recording them to identify official or personal
calls.
·
Answering telephone call inquiries where possible,
especially for those in need of consular services. Forward calls to the
respective offices for answers as well as providing general information such as
relevant website addresses, information and directories.
·
Coordinate conference rooms booking for meetings /
workshops by using the calendar to send out confirmations as well write and
correct conference room notices.
·
Give out Dip Note numbers to offices that need them
for use by the Ministry of Foreign Affairs in Uganda, while keeping an up to
date record of dip notes issued on the
computer.
·
Work closely with the security reception about
incoming visitors by following up on phone directly with the concerned State /
USAID employee or section for further guidance on disposition of the visitor.
·
Distribute mail and packages, in the absence of the
Mail Room Clerk and the Back Up.
·
Act as a backup Time Keeper for Time and Attendance
·
In charge of backing up and updating the Mission
Phone Directory list.
·
Perform any other duties as may be assigned by the
Supervisor.
Qualifications, Skills and Experience:
NOTE: All
applicants must address each selection criterion detailed below with specific
and comprehensive information supporting each item.
·
The US Embassy Telephone Operator/Receptionist should
hold an A’ level secondary certificate with secretarial skills at
post-secondary level (minimum 2 years) with subjects in Secretarial skills,
office administration & Customer care.
·
At least two years’ receptionist experience is
required.
·
Working knowledge of clerical procedures and
correspondence styles, Mission structure and knowledge of who is who among the
chancery and GSO contacts in Kampala is required.
·
Excellent typing, computer skills, ability to deal
with the public, run the switchboard and handle conflicting demands is
required.
·Language
Proficiency: List both English and host country language(s) by
level and specialization. Level III English ability is required.
All those
interested in working with the US mission in Kampala should send their
applications and strictly adhere to the following:
·
Universal Application for Employment as a Locally
Employed Staff or Family Member (DS-174), Download it Here.
·
A current resume or curriculum vitae.
·
Candidates who claim US Veterans preference must
provide a copy of their Form DD-214 with their application. Candidates who claim conditional US Veterans
preference must submit documentation confirming eligibility for a conditional
preference in hiring with their application.
·
Any other documentation (e.g. essays,
transcripts/certificates, awards) that addresses the qualification requirements
of the position as listed above.
By email at
KampalaHR@state.gov
NB: Only electronic submissions will be accepted and
only shortlisted candidates will be contacted.
Please clearly
indicate the position applied for in the subject area of the email submission.
Please use
standard file types such as Microsoft Word (.doc) and Adobe Acrobat (.pdf) and
please send all documents in one file attachment.
Telephone: 0414-306001/259-791/5
Deadline: 7th December 2015
The US Mission
in Kampala provides equal opportunity and fair and equitable treatment in
employment to all people without regard to race, color religion, sex, national
origin, age, disability, political affiliation, marital status, or sexual
orientation. The Department of State
also strives to achieve equal employment opportunity in all personnel
operations through continuing diversity enhancement programs.
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