Organization: Uganda Health
Marketing Group Ltd. (UHMG)
Project Name: USAID/Uganda
Social Marketing Activity
Duty Station: Kampala, Uganda
Reports to: Senior Advisor
– Social Marketing
Uganda Health
Marketing Group Ltd. (UHMG) is a Company Limited by Guarantee, whose Vision is
“A good life for all Ugandans.” We envision a Ugandan society with good life,
when products and services in Reproductive Health, HIV, Malaria and Child
Health are accessible, affordable and effectively utilized by all those in
need. Our Mission is “To improve the
quality of life of Ugandans, through the provision of superior and affordable
health care solutions.” Our Core Values
are; Integrity, Transparency, Accountability, Teamwork, Excellence,
Flexibility, and Equity.
UHMG was
awarded the USAID/Uganda Social Marketing Activity, a four-year cooperative
agreement for a health sector-wide program. The program’s goal is to contribute
to a reduction in new HIV infections, total fertility, maternal and child
mortality, malnutrition and malaria, and to improve access to family planning.
This four-year activity aims to improve utilization of and increase the uptake
of health-related social marketing products and services among under-served
Ugandan consumers and communities in rural and urban areas.
Job Summary: The Sales
Manager will mainly be responsible for the overall product sales of the project
to the intended beneficiaries. This will include leading several high-impact
supply-side interventions in close collaboration with major Distributors in
order to increase availability of the USAID brands on the market, building
demand among private health providers, overseeing the development of
strategies, tools and procedures to guide in increased distribution and sale of
socially-marketed products, as well as overseeing operations of the Sales
Officers. S/he will travel country-wide frequently, primarily to regions with
limited access to family planning products in order to supervise distributors
and stockists, provide overall leadership to the various sales and promotion
teams across the country, and monitor key performance indicators, and hence
will require a self-driven, seasoned, and experienced person with skills to
manage and oversee these technical areas.
Key Duties and Responsibilities:
1.
Sales and Distribution Strategy and Action Plans:
·
Refine the Sales Plan and Distribution Strategy for
the Socially-Marketed products in line with the Project’s objectives.
·
The incumbent will also manage relationships and
networks with existing distributors, customers, and end-mile outlets.
·
Build and support mechanisms for real-time tracking
and reporting of sales, and advise on market share, knowledge, and development
needs. Ensure timely reporting of market feedback to the supervisor and propose
strategies for the same.
·
The incumbent will support each distributor in the
development of their action plan for the products.
·
Conduct monthly field visits in liaison with the
Sales Team to ensure the right mix of customers and products.
·
Forecast demand for social marketing products in
order to generate projections and orders for timely procurement, meet set
targets, and avoid stock outs.
·
Ensure distributors around the country have products
available and affordable to retailers at multiple levels of the supply chain,
and link distributors to retailers to ensure that prices reflect the
Recommended Retail Price (RRP).
·
Significantly contribute to the development of
incentive schemes and other appropriate schemes to encourage expansion of
distribution, especially in hard-to-reach and remote areas.
·
Actively monitor the effectiveness of incentive
schemes versus actual distribution coverage, product availability, and sales
uptake.
·
Explore distribution opportunities beyond
traditional pharmaceutical channels and develop partnerships with non-pharma
For Profit or Not-for-Profit organizations to increase coverage of under-served
(bottom of the pyramid) populations.
·
Actively manage distributor relationships and liaise
with all stakeholders to troubleshoot issues such as stock-out situations,
expiries, and price variations along the supply chain.
·
Coordinate product distribution to ensure
country-wide coverage and timely servicing of orders in order to achieve the
desired distribution coverage and utilization of products.
3.
Mentorship and Training:
·
Train and mentor sales teams on sales techniques,
customer relationship management, product knowledge, etc.
·
Support in training distributors’ sales teams on
performance tracking, customer segmentation, sales territory management, etc.
·
Work closely with field Sales Teams, and call on key
customers (wholesalers, pharmacies), and key opinion leaders and influencers so
as to increase sales.
4.
Performance Management, Monitoring, and Evaluation:
·
Set overall sales and distribution objectives and targets.
·
The incumbent will also maintain a database of
social marketing product stock, sales and distribution, including product uptake/sales
per region, customer profiles, analyze sales trends and comparisons with
competing brands, and generate reports accordingly.
·
Review weekly performance records for the sales
teams against set targets and provide Management with progressive updates.
·
Keenly analyze weekly data/reports from the sales
teams against set targets and provide Management with progressive targets.
·
Supervise and coordinate sales teams, and ensure
monthly value sales and collections for all marketed products.
·
Keep safe custody of all customer records and credit
application details as required by the Product Facility guidelines, and ensure
timely collection of dues during stipulated period.
·
Work closely with the Credit Officer, ensure the
distribution of customer statements of accounts.
·
In liaison with the Research Team, assess
distribution coverage and monitor UHMG’s market share and product performance.
·
Prepare periodic reports on performance of socially
marketed products vis-a-vis set targets, including an inventory of stock, and
use the findings to revise/update product strategies.
·
Mentor and supervise the Sales Officers and ensure
all functions under their care are performed satisfactorily.
·
Conduct timely performance appraisals for staff
supervised.
5.
Relationship Management:
·
Create and manage relationships and networks with
existing distributors, customers, and potential customers to ensure community
promotions, penetration, and last-mile delivery of products. Expand partnership
and networking base for UHMG products.
·
Regularly review customer records and pursue
opportunities for segment growth. Facilitate demand creation of UHMG Products
and ensure timely supply at all times.
·
Work closely with the Product Facility stores to
ensure obligations of customers are met in a timely manner.
·
Manage and monitor the efficient distribution of
UHMG products to ensure wide coverage and maintenance of timely servicing of
all orders.
·
Perform any other duties as assigned by the Senior
Advisor – Social Marketing.
Qualifications, Skills and
Experience:
·
The applicant for the USAID Project Sales Manager job
placement should hold a Bachelor’s Degree in Business Administration, Marketing
or other management related field
·
Possession of a Master’s Degree in a related field
is a must.
·
Professional qualification such as CIMA will be an
added advantage
·
A minimum of five years of relevant experience
working in the field of product sales, marketing, and distribution in a donor
environment.
·
Past exposure and experience working with USAID
programs will be an added advantage.
·
Computer literacy with proficiency in relevant
computer applications and databases, with hands-on experience in the use of software
is required
·
Highly motivated, focused, disciplined professional,
with the drive and dynamism to work under pressure with competing deadlines,
and possess the ability to make an immediate impact.
·
Excellent communication, interpersonal, analytical
and result-oriented skills, and experience in managing objectives with the
customer in mind.
·
Possess good judgment, initiative, high sense of
responsibility, tactful, ability to plan, organize and measure outcomes of
interventions.
·
The incumbent must also be exemplary and honest,
with a high level of energy and integrity, and able to work under minimum supervision.
·
Highly flexible, innovative, with good record
keeping, communication, presentation, report-writing, and interpersonal skills.
·
Good team player with the ability to make positive
contributions.
·
The applicant must be detail- and results-oriented,
have strong conceptual, analytical, and presentation skills, with expertise in
proactive information gathering, analysis and impact monitoring, be proactive,
and institute innovative sustainable interventions, and should have the
capacity to work with minimum supervision, while upholding the Core Values of
UHMG.
If you believe
you match the requirements listed above, please deliver your resume (CV),
copies of certificates, references, and cover letter clearly indicating
position applied for on the “top left-hand side of the envelope”
The Human
Resource Manager,
Uganda Health
Marketing Group Ltd. (UHMG),
Plot 20-21,
27-28, Martyrs Crescent, Ntinda. Kampala.
Uganda
Or Deliver the application
documents to the UHMG Office Reception.
Deadline:
Monday, 30th November 2015 by 16:00 hours (East African time)
0 comments:
Post a Comment